Default image java uploader destroys UTF8 metada

habanrhabanr Registered Users Posts: 28 Big grins
edited July 12, 2010 in SmugMug Support
Hi,
I have serious problems with the default smugmug uploader as it destroys metadata (IPTC) written using UTF8. The problem concerns of czech accented characters e.g. "ěščřžýáíď" etc. So far I haven't found any smugmug uploader that works correctly.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 12, 2010
    Hi, I just uploaded to the site an image with your keywords and they went up just fine. Can you please write our Support Heroes and we'll give you a a way to send us the file you're using and we'll check it out, thanks!
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