No Thumbnails

ebwestebwest Registered Users Posts: 416 Major grins
edited July 25, 2010 in SmugMug Support
When I go to my site the slide show starts fine but there are no thumbnails next to the category names. When I got to the galleries, are no photos there at all. Any idea what's happening?

I'm using Firefox 3.6.7 cleared cache, no change.

Comments

  • denisegoldbergdenisegoldberg Administrators Posts: 14,404 moderator
    edited July 25, 2010
    Your thumbnails are showing for me, and so are the photos in your galleries. I checked in Firefox 3.6.7 and IE8.

    I know, I know, that doesn't help. Can you try clearing your browser cache again? Or try a different browser (just to narrow down the problem)?

    --- Denise
  • ebwestebwest Registered Users Posts: 416 Major grins
    edited July 25, 2010
    I'm not sure what's going on, it works fine in IE 8 and Chrome, just not Firefox, after clearing the cache again.

    Any other suggestions
  • ebwestebwest Registered Users Posts: 416 Major grins
    edited July 25, 2010
    Well, I found the problem.

    I don't know how it happened, but I went to Tools>Page Info>Media and saw that "Block Images" was checked. I've never been to that area of the tools menu before but un-checking it solved the problem. Even with that checked the slide show still worked.
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