Remove watermarks in shopping cart.
I filled this as a feature request on uservoice, but I want to see here if there is a work around.
My watermarks are showing up on the thumbnails in the shopping cart. (I don't have watermark thumbnails selected, either.) This is causing my customers to think that purchased prints have my watermark on them. I've had several customers cropping a perfectly good picture just to get rid of what they think is going to be a watermark on the print.
I have been forced to re-crop these images manually. And I'm concerned that I may actually be loosing sales because of this.
My watermarks are showing up on the thumbnails in the shopping cart. (I don't have watermark thumbnails selected, either.) This is causing my customers to think that purchased prints have my watermark on them. I've had several customers cropping a perfectly good picture just to get rid of what they think is going to be a watermark on the print.
I have been forced to re-crop these images manually. And I'm concerned that I may actually be loosing sales because of this.
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I'd rather re-crop in proof-delay, like I'm currently doing, rather than have to clutter my gallery with text that people tend to gloss over anyway.
Really what's the difference between a thumbnail in the gallery versus a thumbnail in the shopping cart, anyway??
DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
We have zero evidence of 'across the board' confusion on this, I'm sorry.
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I haven't personally ever seen anyone try to crop out my watermark in the shopping cart (proof delay). Now facebook, that's another story! [:)]
Dave
DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
That's not the point. I'm not worried about someone profiting off of them. The point is that people download images, crop off the watermark, and post them. Some people choose to use big ugly watermarks to prevent this... if someone wants an image for facebook, they can buy it. If you have unwatermarked copies of your photos accessible to your visitors (such as in your shopping cart), people will choose to "steal" them rather than purchase digital downloads.
This isn't a big deal to me... I use an unobstructive watermark and just ask people to keep it intact if they are going to grab images from my site to post on facebook or whatever. But I do sometimes find my pictures with the watermark cropped off.
I do not believe the watermarked pictures in the cart hurt sales.
Dave
Want faster uploading? Vote for FTP!
something like "Watermarks shown on photo above are not printed, no need
to crop it off."
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The secondary concern has happened 3 times in the past few sales I've had... They have cropped the image to remove my watermark. I then have to be adjust it during proof delay. It's an inconvenience, but not a show-stopper, I'll admit that.
And finally, I have have had to explain to at least a dozen people this year that prints and digital downloads do not have the watermark.
So from my experience there is definite confusion over this.
That point aside, I still have to ask.....
* Why are thumbnail images in the cart being watermarked anyway....even when the 'watermark thumbnails' option is unselected. *
I would suggest the cart thumbnails be treated in the same way as the gallery thumbnails... only watermark them if that watermark thumbnails option is selected.
Seems logical to me.
image that has a WM.
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the cart. The photo that has the crop adjustments is 600x400.
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I just made my own note-Watermarks are not visible on prints!- as part of the "Branding Box" with my logo on the shopping cart page. Seems to work.
http://lolphotodallas.smugmug.com/