Stats not updating

txtelevisiontxtelevision Registered Users Posts: 9 Beginner grinner
edited July 31, 2010 in SmugMug Support
I haven't seen anything on this site regarding stats. They have not been updating for most of today.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 30, 2010
    I see 529 views today
    http://chazzpics.smugmug.com/homepage/newstats.mg?UserID=382959&min=1280527899&max=1280527899&stat=0
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Tango TwoTango Two Registered Users Posts: 1 Beginner grinner
    edited July 30, 2010
    Andy wrote: »
    I see 529 views today
    http://chazzpics.smugmug.com/homepage/newstats.mg?UserID=382959&min=1280527899&max=1280527899&stat=0


    Mine are not updating either.

    Top left of the Statistics Page shows:

    "Displaying NaN NaN to NaN NaN"

    And when I click it to change the date range, the calender shows:

    select a start date
    Previous Month (undefined NaN) undefined NaN
    SuMoTuWeThFrSaNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaN
    undefined NaN Next Month (undefined NaN)
    SuMoTuWeThFrSaNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaN


    Problem somewhere
  • richWrichW Registered Users Posts: 941 Major grins
    edited July 30, 2010
    Tango Two wrote: »
    Mine are not updating either.

    Top left of the Statistics Page shows:

    "Displaying NaN NaN to NaN NaN"

    And when I click it to change the date range, the calender shows:

    select a start date
    Previous Month (undefined NaN) undefined NaN
    SuMoTuWeThFrSaNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaN
    undefined NaN Next Month (undefined NaN)
    SuMoTuWeThFrSaNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaNNaN


    Problem somewhere
    Sorry about the 'NaN NaN'. I was seeing that a bit earlier today and I've already asked the Stats Man to take a look. I'm sure he'll get the 'bugs' worked out as soon as he can.
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited July 31, 2010
    We fixed this tonight. Sorry again folks!

    To clarify, this was a display issue and all stats were collected correctly as far as we can tell.
    SmugMug Product Manager
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