Why is Smugmug doing this to my photos?

rob featurerob feature Registered Users Posts: 16 Big grins
edited August 18, 2010 in SmugMug Support
I uploaded a few things tonight and noticed some awful things going on.

I'll just post a photo instead of trying to explain.

973646158_TB552-XL.jpg

I'm gonna go out on a limb and say the issue is more or less self-explanatory. Any ideas? The files look fine on my machine. But once they're sent upstream, things go wonky. :scratch

Thanks in advance!

Comments

  • ziggy53ziggy53 Super Moderators Posts: 24,180 moderator
    edited August 17, 2010
    What color space/color system are you using? (Should be sRGB)
    ziggy53
    Moderator of the Cameras and Accessories forums
  • rob featurerob feature Registered Users Posts: 16 Big grins
    edited August 17, 2010
    ziggy53 wrote: »
    What color space/color system are you using? (Should be sRGB)

    I'm using whatever profile my Spyder 2 Pro set up for my crappy laptop screen. It doesn't seem like a screen issue though. Or maybe we're talking about 2 different things.

    The image is in RGB mode.

    ne_nau.gif
  • colourboxcolourbox Registered Users Posts: 2,095 Major grins
    edited August 18, 2010
    The image is in RGB mode.

    There's more than one RGB, which is why Ziggy asks. Your Spyder created an RGB profile for your monitor. That's (hopefully!) not the same as the RGB space you edited in, which could also be different than the RGB space you exported the JPEGs to before uploading to Smugmug. The answer probably lies in what those settings all were.
  • ian408ian408 Administrators Posts: 21,957 moderator
    edited August 18, 2010
    You might want to have a look at this. It explains the differences in profile.
    Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
  • rob featurerob feature Registered Users Posts: 16 Big grins
    edited August 18, 2010
    Admittedly, it has been quite some time since I've been using Photoshop. I just threw it on this laptop and headed out the door. None of the settings have been tweaked.

    I did check the color space and it's sRGB.

    I'm shooting in .jpg mode and saving as .jpg.

    But again, the files look fine locally. The problem happens when I upload.
  • zhiczhic Registered Users Posts: 15 Big grins
    edited August 18, 2010
    the picture (in-camera settings) has to be sRGB and the viewing setting in your software has to be sRGB.

    did you try upload your pic on another picture hosting site to see if it appears correctly?
    zcphoto.smugmug.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 18, 2010
    What is it you are seeing? Please explain in words, so that I don't have to guess - thanks!
  • aerialphotoaerialphoto Registered Users Posts: 299 Major grins
    edited August 18, 2010
    What browser are you using? It won't match if you're not using a colorspace-aware browser like Firefox or Safari.
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited August 18, 2010
    I think you need to explain what is different in the image you posted than what you want. We don't know what your original looks like. Sharpness? Saturation? Color accuracy? Brightness?

    Then, please explain your workflow from camera to Smugmug with particular attention to things involving color space and monitor calibration.

    An image uploaded to Smugmug should be in the sRGB colorspace and the image you upload (when viewed from a browser from your hard disk) should look identical to what it looks like on Smugmug itself.
    --John
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  • rob featurerob feature Registered Users Posts: 16 Big grins
    edited August 18, 2010
    Well I feel kind of silly. Firefox was massacring the lower third of the image. I got at my Smugmug page through Internet Explorer and that problem goes away.

    I think I'm gonna quit even trying to mess with photos on this laptop though...which sucks 'cause Blue Angels practice is tomorrow clap.gif

    Thanks for the replies.
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited August 18, 2010
    Well I feel kind of silly. Firefox was massacring the lower third of the image. I got at my Smugmug page through Internet Explorer and that problem goes away.

    I think I'm gonna quit even trying to mess with photos on this laptop though...which sucks 'cause Blue Angels practice is tomorrow clap.gif

    Thanks for the replies.
    If a photo looks better in IE than it does in Firefox, that's not a good thing. That likely means there's an issue with either your photo or your screen calibration or both because Firefox is color-managed (e.g. displaying the photo as it should be displayed according to your screen color profile) and IE is not color-managed.

    If the image looks too dark in Firefox but OK in IE, then your screen calibration is probably off causing Firefox to display it darker when it tries to do the "right" thing.
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
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