Problem sharing on facebook

woellerdwoellerd Registered Users Posts: 193 Major grins
edited September 20, 2010 in SmugMug Support
I've searched to see if anyone else has this same problem, but couldn't find a match. Whenever I try to share a photo on facebook, i get a message that " i wasn't able to reach facebook, they may be having problems try again later". This has been going on for quite a while and I can upload direct to facebook with no problem. Help
Dave Woeller

My Galleries: DWPhotoworks

My Blog Page: DWPhotoworksblog

Become a fan: DWPhotoworksfan

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 2, 2010
    Is this at home or work when this happens?
  • woellerdwoellerd Registered Users Posts: 193 Major grins
    edited September 2, 2010
    Hi Andy, this is from my home computer. I tried again today and got the same result. Strangely, I used the new publish to facebook feature in LR 3 and the post went through fine. I would prefer to use my Smug site however to get the link back to my gallery. I have all the sharing features that I know of enabled on smug, and I'm using public galleries. Thanks
    Dave Woeller

    My Galleries: DWPhotoworks

    My Blog Page: DWPhotoworksblog

    Become a fan: DWPhotoworksfan
  • woellerdwoellerd Registered Users Posts: 193 Major grins
    edited September 2, 2010
    Ok so now I feel dumb. Help desk has straightened me out. For anyone reading this who may have a similar problem, the help desk suggested that I be sure to set my browser to allow third party cookies. I did that and now everything works fine. they also suggested clearing my cache which I will also do. Glad we have such great support here. Tough to teach an old dog new tricks thumb.gif
    Dave Woeller

    My Galleries: DWPhotoworks

    My Blog Page: DWPhotoworksblog

    Become a fan: DWPhotoworksfan
  • ilbcnuilbcnu Registered Users Posts: 311 Major grins
    edited September 18, 2010
    I seem to be having the same problem...I have enabled 3rd party and restarted
    keep getting message
    I'm sorry, but I wasn't able to reach Facebook, as they appear to be having technical difficulties right now. Please try your request again later, or notify support if this continues to happen.

    for gallery http://www.behindthezoom.com/Events/MHS-Volleyball/13685724_vwZhW#1010905424_bKHzw
    password is **** if you need it
    Amanda
    It is never to late to become what you might have been.
    www.behindthezoom.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 18, 2010
    ilbcnu wrote: »
    I seem to be having the same problem...I have enabled 3rd party and restarted
    keep getting message
    I'm sorry, but I wasn't able to reach Facebook, as they appear to be having technical difficulties right now. Please try your request again later, or notify support if this continues to happen.

    for gallery http://www.behindthezoom.com/Events/MHS-Volleyball/13685724_vwZhW#1010905424_bKHzw
    password is Cierra if you need it

    Did you try again 'later' as the message says? This message happens when Facebook has trouble.
  • ilbcnuilbcnu Registered Users Posts: 311 Major grins
    edited September 18, 2010
    I tried yesterday am, last night a couple of times and this am all from home laptop..will wait and see if facebook is having weekend troubles.
    Thanks for the reply-
    Amanda
    It is never to late to become what you might have been.
    www.behindthezoom.com
  • ilbcnuilbcnu Registered Users Posts: 311 Major grins
    edited September 20, 2010
    Tried again this am still same message. I am sharing from a password protected gallery does that matter?
    Amanda
    It is never to late to become what you might have been.
    www.behindthezoom.com
  • scotticusscotticus Registered Users Posts: 159 Major grins
    edited September 20, 2010
    ilbcnu, if you're getting that error over and over again, it usually means facebook isn't able to store the cookie they need. If you already enabled 3rd party cookies, is there any chance you're running some adblock or security software? That could cause the problem. Have you tried it in another browser, and which browser are you using? Sharing a passworded gallery shouldn't be a problem.

    Thanks,
    Scott.


    ilbcnu wrote: »
    Tried again this am still same message. I am sharing from a password protected gallery does that matter?
  • ilbcnuilbcnu Registered Users Posts: 311 Major grins
    edited September 20, 2010
    Oh thank you Scott!! I went back into the advanced privacy settings and changed things there and uploading works..
    Amanda
    It is never to late to become what you might have been.
    www.behindthezoom.com
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