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photos in galleries just disappeared

picchicpropicchicpro Registered Users Posts: 1 Beginner grinner
edited September 9, 2010 in SmugMug Support
Dear SmugMug Support,

Am on deadline to send client link to image gallery this afternoon. Yikes.
Have new pro account.

I'm Diane, my site is http://picchic.smugmug.com, and I'm using Safari on Mac OS.

While trying to determine the link to the unlisted gallery of 208 photos,
I sent an email to the 'Heroes' for advice. When I returned the my homepage, the photos were all gone!

Saw the nice posting video, put in search and looked at stickies.
Help wanted!

Thanks.

picchicpro

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    AngeloAngelo Super Moderators Posts: 8,937 moderator
    edited September 9, 2010
    picchicpro wrote: »
    Dear SmugMug Support,

    Am on deadline to send client link to image gallery this afternoon. Yikes.
    Have new pro account.

    I'm Diane, my site is http://picchic.smugmug.com, and I'm using Safari on Mac OS.

    While trying to determine the link to the unlisted gallery of 208 photos,
    I sent an email to the 'Heroes' for advice. When I returned the my homepage, the photos were all gone!

    Saw the nice posting video, put in search and looked at stickies.
    Help wanted!

    Thanks.

    picchicpro


    moving your post over to smugmug support thumb.gif

    you can also email


    .
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    Ann McRaeAnn McRae Registered Users Posts: 4,584 Major grins
    edited September 9, 2010
    Hi Diane

    I hope you have received our reply to your ticket by now. You must have mistakenly clicked 'hide' at the top of your galleries box, which put your galleries onto your homepage tab in the control panel. We've fixed that up for you.

    Please let us know if you have any other questions. We are always happy to help - but it is best to either write us on the desk or post here, rather than do both.

    ann
    picchicpro wrote: »
    Dear SmugMug Support,

    Am on deadline to send client link to image gallery this afternoon. Yikes.
    Have new pro account.

    I'm Diane, my site is http://picchic.smugmug.com, and I'm using Safari on Mac OS.

    While trying to determine the link to the unlisted gallery of 208 photos,
    I sent an email to the 'Heroes' for advice. When I returned the my homepage, the photos were all gone!

    Saw the nice posting video, put in search and looked at stickies.
    Help wanted!

    Thanks.

    picchicpro
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