iPad App: Can't View Password Galleries

latoga

I have a few password protected galleries for sharing photos with family and friends (password protected with the Gallery's "Security and Privacy" / "Password" feature and "Privacy" set to public).

I'm logged into my SmugMug account on the iPad app and can see the galleries, but not their content. If I try to "download for offline viewing" in the iPad app, I still don't get the photos.

When I'm logged into my account on the web, I automatically see the photos in password protected galleries.

Is this iPad app behavior by design or a bug?

Since I'm logging into my SM account via the app, I sorta expected to see all the private/password protected photos as well.

Thanks!

-g

docwalker

Greg, contact us on the help desk about this. We need to check some settings and this is a password protected gallery so I do not want you to post the link.

Cheeshead

Any update on this? I can only access some passworded galleries, is there a particular setting I need to enable in order to access the gallery? I pretty much lock down all settings in client galleries.

Thanks

docwalker

Cheeshead, also contact us on the help desk so we do not have to discuss your passwords and links etc in public. We can take a look.