Unable to remove watermarks

Ron LoweRon Lowe Registered Users Posts: 10 Big grins
edited September 20, 2010 in SmugMug Support
I am cleaning up my web site and have hidden many of my galleries that I no longer want to show to the public. I am going to redo my watermarks so I have tried to remove the watermarks from both public and unlisted galleries using the gallery tools but no luck. I used the control panel to remove my watermark and tried again to remove them in galleries but no luck. I want to remove all watermarks and start over, Help please!!!

www.ronlowephotography.com

Thanks,

Ron

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 20, 2010
    In the gallery - tools>manyphotos>watermarking - select all - remove watermark did you try this? ear.gif
    Andy

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  • Ron LoweRon Lowe Registered Users Posts: 10 Big grins
    edited September 20, 2010
    Yes . I have tried that many times with diffent tyoes of galleries. When I do that it states that it may take several hours to do a large gallery but nothing happens even after 24 hours. I have not physically deleted my watermarks from smugmug just from the comtrol panel.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 20, 2010
    I just tried here http://www.ronlowephotography.com/gallery/5962947_7UF5Q#371935582_qU4kP
    let's see how long it takes.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Ron LoweRon Lowe Registered Users Posts: 10 Big grins
    edited September 20, 2010
    Wow, it took immediately. I think I just figured out my problem and it appears to be a user error. I was jumping back to the gallery before I actually deleted the watermarks. I just reid a small 3 photo gallery and 2 fo the three photos no longer have the watermark. It seems that it is taking me longer to remove it than you did but as long as it work that is all I need.

    Thanks Any
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