can't open photos

dogwood

Trying repeatedly to open the photos in this gallery (clicking on them so they open in the lightbox) and all I get is a "loading" message but the photos don't load! Please help -- I have a client interested in purchasing these!

http://www.petespringer.org/gallery/14016489_Yx52C

petespringer.smugmug.com

dogwood

Same exact thing happening on this gallery:

http://www.petespringer.org/gallery/11539596_JNtKh

And... it won't let me delete photos in this gallery. I delete them and they're still there.

dogwood

Just talking to myself tonight, I guess

My original problem is still there. See * below for my temporary solution.

The issue in my second post (about not being able to delete) has worked itself out.

* thank you SmugMug for the feature of being able to zip files and send them from the website via email! I was able to do that and get them to the client that way so I really, really appreciate that feature.

BigRed

dogwood wrote: »

Trying repeatedly to open the photos in this gallery (clicking on them so they open in the lightbox) and all I get is a "loading" message but the photos don't load! Please help -- I have a client interested in purchasing these!

http://www.petespringer.org/gallery/14016489_Yx52C

petespringer.smugmug.com

This sounds like the known issue described here:
http://www.dgrin.com/showthread.php?t=178350

Try the temporary workaround of setting External Links to YES in the gallery settings?

dogwood

BigRed wrote: »

This sounds like the known issue described here:
http://www.dgrin.com/showthread.php?t=178350

Try the temporary workaround of setting External Links to YES in the gallery settings?

Holy smokes -- you nailed it, BigRed! I enabled external links and it now works! Thank you so much for your help.