Site issue, 505am Tuesday Oct 5th

mlee

Down again. No updates on the status blog. Nice!

Bird Lady

Andy wrote: »

Hi, we can't do that, but we do update our Status Blog http://status.blogs.smugmug.com , and our @smugmugstatus on Twitter http://twitter.com/smugmugstatus , and even our Facebook page http://facebook.com/SmugMug. Bookmark one of them and it's easy to see if there's an issue. Sorry for the hassle today!

I just got home and the site is down, again. No updates since 10:30 a.m.

Andy

Bird Lady wrote: »

I just got home and the site is down, again. No updates since 10:30 a.m.

It's been that sort of day We're updating the blog now.

Bird Lady

Andy wrote: »

It's been that sort of day We're updating the blog now.

I wasn't complaining - too tired to do that - merely sending an FYI!

Andy

mlee wrote: »

Down again. No updates on the status blog. Nice!

I updated the blog. It's been a terrible day, mlee. Sorry for the hassle.

mlee

Andy wrote: »

I updated the blog. It's been a terrible day, mlee. Sorry for the hassle.

Thanks for the updates, Andy. Good luck solving these issues once and for all.

Dave English

I'll support SmugMug no problem but I have to say this 'outrage' has been very painful.

Andy

Dave English wrote: »

I'll support SmugMug no problem but I have to say this 'outrage' has been very painful.

It has. And boy are we sorry about it.

shannum

sorry if this is not the right place to ask. but I am still not able to see a gallery that I uploaded late Monday (unless I am logged in). so I can't share it..
here is the link that I grabbed from the "share tab"
http://shannum.smugmug.com/Fun-Places/Early-Days-Tractor-Show-2010/14023166_iAYMn/
it shows the gallery as empty. I did have it unlisted on Sunday because I was having trouble uploading files, I have since made it public and it still shows as empty
thanks for your time

Allen

shannum wrote: »

sorry if this is not the right place to ask. but I am still not able to see a gallery that I uploaded late Monday (unless I am logged in). so I can't share it..
here is the link that I grabbed from the "share tab"
http://shannum.smugmug.com/Fun-Places/Early-Days-Tractor-Show-2010/14023166_iAYMn/
it shows the gallery as empty. I did have it unlisted on Sunday because I was having trouble uploading files, I have since made it public and it still shows as empty
thanks for your time

Are the photos showing here?
http://shannum.smugmug.com/date/2010-10-1/2010-10-4#1033702734_zCASL

cptkoi

brecklundin wrote: »

sorry smugmug is never going to be "fixed"...i mean how many years has it been under repair? You would think it was a public works project.

+1

shannum

Allen wrote: »

Are the photos showing here?
http://shannum.smugmug.com/date/2010-10-1/2010-10-4#1033702734_zCASL

How did you do that!? those are the photos but not the gallery name. this evening they still wouldn't show, so I made a new gallery and moved all the pics, deleted the bad gallery, and now all is well (for me) in smugmugville.
So was there a place I could have found what you did?
thanks for your time,

Allen

shannum wrote: »

How did you do that!? those are the photos but not the gallery name. this evening they still wouldn't show, so I made a new gallery and moved all the pics, deleted the bad gallery, and now all is well (for me) in smugmugville.
So was there a place I could have found what you did?
thanks for your time,

Start with the date page to find latest.
http://shannum.smugmug.com/date/

There is a box on the homepage for this but you have to turn it on under the
"homepage layout" button.

chuckinsocal

I just noticed that I am missing some photos and parts of galleries and categories. Is this a result of this outage or is something else going on?

Andy

chuckinsocal wrote: »

I just noticed that I am missing some photos and parts of galleries and categories. Is this a result of this outage or is something else going on?

Chuck, not likely, but our heroes can help you - email details (gallery links, what's not showing up) and we'll sort it out http://smugmug.com/help/emailreal

chuckinsocal

Thanks Andy ... I'll dig a little deeper and see if I can provide some details. It's hard to discover what's not there unless you're looking for it. But I'll do my best..