Download All doesn't seem to update when new photos added

Jesse S

Like the subject says. I uploaded some photos to a gallery and got the Download All link. Later I added more photos to the gallery, but now when I select Download All, it seems to only download the old zip file, without the new files.

Is there a way to reset it so it makes a new zip file? I'd rather not wait the two weeks for it to be deleted automatically. I love the feature though! It will be so useful.

You can see it in this gallery: http://www.jessestanley.com/Events/Politics/2010-Maggies/14035986_6u5gz#1032943064_nE7LS

Thanks,
Jesse

Andy

Jesse S wrote: »

Like the subject says. I uploaded some photos to a gallery and got the Download All link. Later I added more photos to the gallery, but now when I select Download All, it seems to only download the old zip file, without the new files.

Is there a way to reset it so it makes a new zip file? I'd rather not wait the two weeks for it to be deleted automatically. I love the feature though! It will be so useful.

You can see it in this gallery: http://www.jessestanley.com/Events/Politics/2010-Maggies/14035986_6u5gz#1032943064_nE7LS

Thanks,
Jesse

It won't generate a new zip. But you can write our Support Heroes and ask us to help, we need to kill the old zip and then you can request a new one. We need a link to the gallery when you write us.

Jesse S

Thanks for the quick reply! Worked out great.