Trouble uploading this morning?

MRudlandMRudland Registered Users Posts: 285 Major grins
edited October 10, 2010 in SmugMug Support
I'm trying to replace a few images this morning that were ordered by a client last night, but it's not allowing me to replace any of them. Any thoughts?
Michelle
www.auphoto.net

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 10, 2010
    SmugMug uploading is working normally. I can help.

    What image are you trying to replace? Is the new image in sRGB colorspace? Is it under 24Mb in size? Are you getting any error messages?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MRudlandMRudland Registered Users Posts: 285 Major grins
    edited October 10, 2010
    The files are exactly as I have always uploaded them. I'm going to try to reduce the size.
    Michelle
  • MRudlandMRudland Registered Users Posts: 285 Major grins
    edited October 10, 2010
    That's not working either.
    Michelle
  • MRudlandMRudland Registered Users Posts: 285 Major grins
    edited October 10, 2010
    It will allow me to upload the images the normal way, but is not allowing me to use the replace option that I use when replacing an unedited image with the properly cropped and signed images.
    Michelle
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 10, 2010
    Michelle, please write our Support Heroes and we'll work with you from the help desk, thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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