I don't receive notifications anymore

fabthifabthi Registered Users Posts: 263 Major grins
edited November 25, 2010 in Dgrin Forum Support
Hi
Since a couple of days I am not receiving notifications for the threads I am subscribed to; I checked my Options and Instant Notifications is selected but...:dunno
Fabio
fabiothian.com on SmugMug
Venice PhotoBlog

Comments

  • RichardRichard Administrators, Vanilla Admin Posts: 19,962 moderator
    edited October 19, 2010
    Hi Fabio,

    My notifications seem to working fine. headscratch.gif

    We'll look into it. In the meantime, check to see whether your email provider or software might be putting the messages into a spam folder. That has been known to happen on occasion.

    If anyone else is having notification problems, please let us know by posting in this thread.

    Thanks.
    My Pics
  • fabthifabthi Registered Users Posts: 263 Major grins
    edited October 19, 2010
    Richard wrote: »
    Hi Fabio,

    My notifications seem to working fine. headscratch.gif

    We'll look into it. In the meantime, check to see whether your email provider or software might be putting the messages into a spam folder. That has been known to happen on occasion.

    If anyone else is having notification problems, please let us know by posting in this thread.

    Thanks.
    Hi Richard
    I am receiving again notifications since this morning, don't know what to say. The only thing I did is to cancel notifications from my forum settings and re-selected notifications minutes later.
    Thanks for your attention
    Fabio
    fabiothian.com on SmugMug
    Venice PhotoBlog
  • RichardRichard Administrators, Vanilla Admin Posts: 19,962 moderator
    edited October 19, 2010
    Glad to hear it. However, mine are now screwed up. I am getting some but not others. :bash headscratch.gif
    My Pics
  • BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
    edited October 19, 2010
    I have gotten no notifications for 24 hours. I checked and I was still subscribed and the subscribed threads indicate that there are new posts. I checked my spam filter and nothing in there and DGrin and SmugMug are whitelisted anyway.
    -=Bradford

    Pictures | Website | Blog | Twitter | Contact
  • RichardRichard Administrators, Vanilla Admin Posts: 19,962 moderator
    edited October 20, 2010
    It's still wonky. We're looking at it.
    My Pics
  • fabthifabthi Registered Users Posts: 263 Major grins
    edited October 20, 2010
    Yes, now I also receive some and don't receive others headscratch.gif
    fabiothian.com on SmugMug
    Venice PhotoBlog
  • RichardRichard Administrators, Vanilla Admin Posts: 19,962 moderator
    edited November 24, 2010
    My notifications are screwed up again. Getting some, not others.
    My Pics
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited November 24, 2010
    Richard wrote: »
    My notifications are screwed up again. Getting some, not others.
    I thought it was just me...
    David
    GreyLeaf PhotoGraphy
  • fabthifabthi Registered Users Posts: 263 Major grins
    edited November 24, 2010
    RogersDA wrote: »
    I thought it was just me...
    I thought I was ok this time...then I noticed I didn't receive notification of you posting eek7.gif
    fabiothian.com on SmugMug
    Venice PhotoBlog
  • fabthifabthi Registered Users Posts: 263 Major grins
    edited November 24, 2010
    RogersDA wrote: »
    I thought it was just me...

    BTW I noticed in your website the "Buy This Photo" window has a white background; how did you get that?
    Fabio
    fabiothian.com on SmugMug
    Venice PhotoBlog
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited November 24, 2010
    All colors are done with custom CSS. I am not at my computer right now so I can't give you the exact code right now.
    David
    GreyLeaf PhotoGraphy
  • jm94085jm94085 Registered Users Posts: 122 Major grins
    edited November 24, 2010
    By chance are any of you experiencing issues with notifications using an @sbcglobal.net email address? If so, I think that they for some reason block emails as spam that don't even show up in your spam folder from dgrin...I never got notifications when I had my sbcglobal address and when I switched to a yahoo account everything worked just fine.
  • RichardRichard Administrators, Vanilla Admin Posts: 19,962 moderator
    edited November 24, 2010
    Nope. While sometimes people experience spam filter problems, that's not what I am seeing.
    My Pics
  • RichardRichard Administrators, Vanilla Admin Posts: 19,962 moderator
    edited November 25, 2010
    I got a note from the SmugMug Help Desk saying that the notification problem was found and fixed. Seems to be working fine for me. thumb.gif
    My Pics
Sign In or Register to comment.