OK, now this really isn't funny - another expiration notice even though they took 150

skywalkerbeth

bucks.

I got an expiration notice a few weeks ago, but, that same night the 150 bucks debit appeared on my visa. I thought that was a done deal - all set. I don't know why I got the notice the first time, since they had no problem charging my card.

However, I just got another notice - my domain will expire if I don't pay up. Charges cleared, in fact I've already paid the visa in full as I do monthly.

What is going on? Is Smugmug not paying godaddy?

denisegoldberg

Assuming that you have a pro account, $150 covers the smugmug account, not your domain. You would still need to pay GoDaddy (if that's where your domain is set up).

--- Denise

skywalkerbeth

I thought it was all rolled into one... I don't recall paying them before?

denisegoldberg

I don't know how it works if you purchased your domain through smugmug, but I do know that $150 is the going price for a pro account on smugmug. That doesn't include domain registration to the best of my knowledge.

Was there a click through on the email that said your domain registration was going to expire?

--- Denise

Andy

Hi Beth, your payment to Godaddy (even via http://smugmugdomains.com ) is not included in your annual subscription to SmugMug - sorry for any confusion!

skywalkerbeth

OK, I called them. Apparently the "business domain" didn't renew with the rest of it. 7.98 for two years - done.

WHEW!

Thanks for the feedback. This was disconcerting after going through it a few weeks ago too.