Problem with Recent Order for Wedding

dreamless

On 9/28 I ordered two pictures (1 8x10 and 1 4x6) for my upcoming wedding; I received both pictures in a good time but the 8x10 was bent in several places due to its shipping from FedEx (FedEx folder was bent to hell). This is the first opportunity I have had to post since I got married and went on my honeymoon, recently returning. Luckily we did not use that picture for the wedding ceremony (which we originally planned) but I do not want to waste the money spent on it and was wondering if there is a way to get those bends out so it could be framed otherwise it isn't something I would spend money on framing in its current condition.

Thanks,

Sean

Andy

Hi, we're sorry about the way the delivery folks handled it! No worries at all, just please write our Support Heroes and we'll replace the whole order. Be sure to include the order# in your email to us. Our Guarantee covers anything and everything!

dreamless

Thanks for the quick response Andy, I sent an email to the support hero's.