Change Multiple Galleries -- Square Thumbnails not taking effect

hoobhoob Registered Users Posts: 19 Big grins
edited November 9, 2010 in SmugMug Support
Earlier this week, I did a Gallery Settings change to all galleries, changing the thumbnail format to square. According to the settings page, this is supposed to take effect within minutes.

Well I waited a day, and still no change. So I went in and re-applied that settings. Days later it's still nor working. If I go into any particular gallery though, its settings to indicate "Square" but the thumbs remain as the were before.

What else do I need to do to batch convert all galleries to square thumnails?

Comments

  • hoobhoob Registered Users Posts: 19 Big grins
    edited November 9, 2010
    Bump... still having this problem...
  • gluwatergluwater Registered Users Posts: 3,599 Major grins
    edited November 9, 2010
    Hi Hoob! Your galleries aren't updating because Thumbnail changes and Watermarks are two settings that change with Multiple Galleries updated in the Gallery Settings but the display copies aren't actually changed. So the setting will effect all newly uploaded images but not the images that are already in the galleries. You need to use Tools>Many Photos>More>Adjust Thumbnails to update your thumbnails. You'll have to do this gallery by gallery. Give it a try and let me know if you need any additional help.
    Nick
    SmugMug Technical Account Manager
    Travel = good. Woo, shooting!
    nickwphoto
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