Missing stats?

petelangloispetelanglois Registered Users Posts: 57 Big grins
edited November 8, 2010 in SmugMug Support
The last two days show a total of one referrer but this isn't the case. I checked Google Analytics and I have more than one.

Can you check this out for me?

Thanks,

Pete
Pete Langlois
http://www.petelanglois.net
http://blog.petelanglois.net
Gear: Nikon D300s & D50 | 16-85mm VR | 18-55mm DX | 70-300mm VR | 85mm f/1.8D | 50mm f/1.8D | 35mm f/1.8G | 11-16mm f/2.8 Tokina | Extension Tube Set | Manfrotto Monopod and 190CXPRO3

Comments

  • sueseassueseas Registered Users Posts: 30 Big grins
    edited October 29, 2010
    Same situation with me. Stats show one visit yesterday and none today. Google Analytics say otherwise.

    Just noticed a couple of additional things: Keywords entered last night have still not indexed. And, captions don't show up on my homepage slideshow, despite my having set that option to "yes."
  • ViperPhotosViperPhotos Registered Users Posts: 8 Beginner grinner
    edited October 29, 2010
    sueseas wrote: »
    Same situation with me. Stats show one visit yesterday and none today. Google Analytics say otherwise.

    Just noticed a couple of additional things: Keywords entered last night have still not indexed. And, captions don't show up on my homepage slideshow, despite my having set that option to "yes."


    Stats haven't been updating for me since mid afternoon yesterday. I used another computer today to view my photos as a guest and those hits are not registering in stats.
  • AlexWildAlexWild Registered Users Posts: 45 Big grins
    edited October 29, 2010
    Exact same problem here. No stats since mid-day yesterday, the keywords are hung up for 3 images I uploaded yesterday evening, and those three images are also not showing up in my recent photos feed or in my site search. These are the images:

    http://www.alexanderwild.com/Ants/Taxonomic-List-of-Ant-Genera/Formica/8745581_2aMY8#1068692852_NQTYo
    http://www.alexanderwild.com/Ants/Taxonomic-List-of-Ant-Genera/Prenolepis/8709649_ixKJX#1068194373_oiTBe
    http://www.alexanderwild.com/Ants/Taxonomic-List-of-Ant-Genera/Solenopsis/8745741_ttFRH#1068200036_M6K5z
  • AlexWildAlexWild Registered Users Posts: 45 Big grins
    edited October 29, 2010
    And then, like magic, the problem is fixed.

    Thanks guys- all seems good now!
  • sueseassueseas Registered Users Posts: 30 Big grins
    edited October 29, 2010
    Only one of the seven images I added yesterday have indexed keywords now, and captions are still missing from my slideshow. Stats also still off.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 29, 2010
    sueseas wrote: »
    Only one of the seven images I added yesterday have indexed keywords now, and captions are still missing from my slideshow. Stats also still off.

    Can I see a link to the images in the gallery for your slideshow? Also to an image that has un-indexed keywords.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • petelangloispetelanglois Registered Users Posts: 57 Big grins
    edited October 29, 2010
    Stats are still not updated. Referrers are are not updating yet.
    Pete Langlois
    http://www.petelanglois.net
    http://blog.petelanglois.net
    Gear: Nikon D300s & D50 | 16-85mm VR | 18-55mm DX | 70-300mm VR | 85mm f/1.8D | 50mm f/1.8D | 35mm f/1.8G | 11-16mm f/2.8 Tokina | Extension Tube Set | Manfrotto Monopod and 190CXPRO3
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 29, 2010
    petelanglois wrote: »
    Stats are still not updated. Referrers are are not updating yet.

    I see hits on your stats for today... ?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • sueseassueseas Registered Users Posts: 30 Big grins
    edited October 29, 2010
    Andy wrote: »
    Can I see a link to the images in the gallery for your slideshow? Also to an image that has un-indexed keywords.

    My slideshow is set to "Most Popular Photos" : http://suephotos.smugmug.com/popular/1/970740410_duJwd#970740410_duJwd (in case this is relevant: it used to be that when I'd click on a photo in a slideshow of my most popular photos, I'd be brought to that photo *in the set of my popular photos*, but now clicking within my "popular" slideshow brings me to the photo clicked, within its "real" gallery (rather than the pseudo-gallery "popular" group.)

    Here's one of the photos I posted yesterday with still-unindexed keywords: http://suephotos.smugmug.com/Music/Triton-Festival/13954395_HdHuT#1068032580_j2qsw
  • bohdankbohdank Registered Users Posts: 73 Big grins
    edited October 30, 2010
    Stats have not been working properly for 3+ days now. They seem to have started up properly in the last couple of hours but, as of this moment, Referrers is still not working.
  • ViperPhotosViperPhotos Registered Users Posts: 8 Beginner grinner
    edited October 31, 2010
    I commented on an earlier thread that stats weren't working the way they normally did a few days ago. In the past, it seemed like stats updates were in near real-time. I could actually refresh and see the numbers climbing. I'm averaging a about 2K views per day. What I've noticed lately is my stats climb very slowly and then stall, then, at the end of they the numbers jump.

    Another reason I believe there is an issue with stats it on a gallery I uploaded earlier today. Within an hour or two a customer purchased several photos. She obviously would have had to view my gallery to purchase the photos; however, the gallery currently has no hits.

    It there a timing issue around capturing photo views in stats?

    Thanks.

    ViperPhotos
  • michswissmichswiss Registered Users, Retired Mod Posts: 2,235 Major grins
    edited November 1, 2010
    I'm having similar issues with slow updates to stats. That and the whole Smugmug site seems extremely sluggish recently and not just limited to my galleries. For example, the imbedded images for the headers in DGrin have been timing out frequently as well as some of the smug-hosted imagery of other users on DGrin and LuLa.
  • petelangloispetelanglois Registered Users Posts: 57 Big grins
    edited November 1, 2010
    Stats seem to be back to normal today. I haven't fully tested but I'm showing more stats than I was on Thursday and Friday.
    Pete Langlois
    http://www.petelanglois.net
    http://blog.petelanglois.net
    Gear: Nikon D300s & D50 | 16-85mm VR | 18-55mm DX | 70-300mm VR | 85mm f/1.8D | 50mm f/1.8D | 35mm f/1.8G | 11-16mm f/2.8 Tokina | Extension Tube Set | Manfrotto Monopod and 190CXPRO3
  • sueseassueseas Registered Users Posts: 30 Big grins
    edited November 1, 2010
    Andy: Captions have still not shown up in my homepage slideshow. ( http://suephotos.smugmug.com/ )

    Also, the problem of slow keyword indexing is still going on. I downloaded seven new photos earlier today, and again only one has indexed keywords, while the others are stuck on "indexing." One of the non-indexed photos: http://suephotos.smugmug.com/Music/Triton-Festival/13954395_HdHuT#1073519365_htjtd

    The photos I had this problem with a few days ago were indexed eventually--I don't recall the exact timeframe. It was after 24-48 hours.
  • sueseassueseas Registered Users Posts: 30 Big grins
    edited November 6, 2010
    Bumping this, as my homepage slideshow still has no captions http://suephotos.smugmug.com/
  • sueseassueseas Registered Users Posts: 30 Big grins
    edited November 8, 2010
    Please? Someone? First asked this some time ago, would really appreciate an answer, or direction to someone who can help!
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