Videos processing for seven hours then sent to SmugVault

Malte

http://malte.smugmug.com/Family/Kade/Kade-videos/7431822_sQ2Py#1076581535_J8PHC

http://malte.smugmug.com/Family/Kade/Kade-videos/7431822_sQ2Py#1076540469_p4Z7P

Why?

Malte

Andy

Hey Malte, I dunno - but I'll have the vid experts look and get back to you.

docwalker

Malte, Are the videos using the exact same settings as the others? Or did you make any changes to the camera or how they were edited? They look to be under the limits h.264 etc.

Malte

docwalker wrote: »

Malte, Are the videos using the exact same settings as the others? Or did you make any changes to the camera or how they were edited? They look to be under the limits h.264 etc.

I didn't change any video settings from my previous videos. Well I did set the ISO to auto in aperture priority recently, but that doesn't do anything to video settings does it? No other changes and no editing.

Malte

SamirD

I'm having issues with videos as well. The videos in this gallery were uploaded over 7 hours ago and then again just recently and still 'Processing Image'.

Gallery link:
http://newpics.huntsvillecarscene.com/gallery/14504111_d3JAD#1077083041_T2CK9

Andy

SamirD wrote: »

I'm having issues with videos as well. The videos in this gallery were uploaded over 7 hours ago and then again just recently and still 'Processing Image'.

Gallery link:
http://newpics.huntsvillecarscene.com/gallery/14504111_d3JAD#1077083041_T2CK9

We've added some more resources to videos processing. Stay tuned.

SamirD

Andy wrote: »

We've added some more resources to videos processing. Stay tuned.

Good to hear. I've hidden the videos for now until I have a chance to review them. Hopefully they'll process before the evening. I'll be slammed after that until Monday.

SamirD

I uploaded copies of the videos again before my previous post, and they were stuck too. But I just noticed them processed even though the original ones I uploaded were still stuck. Just fyi.

Malte

SamirD wrote: »

I uploaded copies of the videos again before my previous post, and they were stuck too. But I just noticed them processed even though the original ones I uploaded were still stuck. Just fyi.

Cool, I'll try mine again.

Malte

Andy

Yeah, erem, we had an issue with videos yesterday that dragged into today. It really pains me to say this, but if you have one that's stuck in 'processing' from yesterday, it won't process, and you'll need to reupload it. I really hate having to tell you this :cry

SamirD

Well, while it may pain you to say it, we'd rather you tell us than keep us guessing. Thank you for the update Andy.

Malte

Strangest thing, when I deleted the videos from the Vault and went back to the gallery, one of the videos appeared, rendered and able to play.

This file (MVI_1040.MOV):

http://malte.smugmug.com/Family/Kade/Kade-videos/7431822_sQ2Py#1076581535_J8PHC

Except the link link has changed to:

http://malte.smugmug.com/Family/Kade/Kade-videos/7431822_sQ2Py#1076284366_mz4vo


The other file (MVI_1028.MOV):

http://malte.smugmug.com/Family/Kade/Kade-videos/7431822_sQ2Py#1076540469_p4Z7P

Is still listed in the gallery as vaulted item.

Malte

SamirD

I don't think any human may be able to figure that one out. At least you can get it all working again by re-uploading. I wouldn't trust the originally uploaded ones, even if they look fine now. I deleted my two and kept the new ones.

Malte

SamirD wrote: »

I don't think any human may be able to figure that one out. At least you can get it all working again by re-uploading. I wouldn't trust the originally uploaded ones, even if they look fine now. I deleted my two and kept the new ones.

Fair enough, deleted them and reuploading now.

Malte

Malte

Jupp, working fine now.

Malte

SamirD

Malte wrote: »

Jupp, working fine now.

Good to hear!

Malte

SamirD wrote: »

Good to hear!

Well, I spoke too soon, I have similar video issues now:

http://www.dgrin.com/showthread.php?t=182640

Malte