Two issues.....

The Photo BoothThe Photo Booth Registered Users Posts: 56 Big grins
edited November 6, 2010 in SmugMug Support
1) Trying to get to my site and it's very very slow right now. FRUSTRATING!!! I've got a 20-30 MB/sec pipe and all other bookmarked sites load normally, so it's not on my end. 12:36am (pacific).

2) This second item has been going on for awhile... When I go to a gallery that requires a password and select upload to this gallery, about 90% of the time the pop open window for uploading photos opens BEHIND the photos in my gallery. It makes it pretty much impossible to use that method of uploading photos. This ONLY happens on the one gallery that's set to require a password.

Did I mention that my site is SLOW right now? I checked the smugmug status and it shows that everything is working normally. Hogwash. Not for me. I am seriously thinking it is time for me to start considering a different hosting service as I've seen too much slowdown the last several months. God it's frustrating!

Mark

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 6, 2010
    Hi Mark, we'd love to address the speed issue for you - we really are crazy about site speed, it's hugely important to us. Please write our Support Heroes and let us diagnose the issue for you at our help desk, thanks.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 6, 2010
    2) This second item has been going on for awhile... When I go to a gallery that requires a password and select upload to this gallery, about 90% of the time the pop open window for uploading photos opens BEHIND the photos in my gallery. It makes it pretty much impossible to use that method of uploading photos. This ONLY happens on the one gallery that's set to require a password.

    Which gallery please? Also what browser and type of system are you on, Win or Mac? Thanks.
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