Cards tab is missing - customers can't order cards :-(

jcdilljcdill Registered Users Posts: 225 Major grins
edited November 7, 2010 in SmugMug Support
As you can see by this screenshot:

http://portfolio.jcdill.com/Hidden/etc-1/8496702_6bNA5#1080732759_DS7iU-XL-LB

I have a pricelist with prices for cards set for this gallery. But when you select a photo and click Buy, there is no tab to buy Cards:

http://portfolio.jcdill.com/Hidden/etc-1/8496702_6bNA5#1080732683_c44Vj-XL-LB

I have someone who would have ordered cards already, if the option were there. (Look at the comments at the bottom of the second screenshot.)
JC Dill - Equine Photographer, San Francisco & San Jose http://portfolio.jcdill.com
"Chance favors the prepared mind." ~ Ansel Adams
"Light thinks it travels faster than anything but it is wrong. No matter how fast light travels, it finds the darkness has always got there first, and is waiting for it." ~ Terry Pratchett

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 7, 2010
    Hi JC, I logged out and went to that gallery as a customer, chose "Buy>Create a Card>" and made my card, added it to the cart ... it had your custom prices and everything.

    20101107-jjm2wwetijubfeuba58ky11gx3.jpg

    Is there a card already made in that gallery that you made? Let me know, thanks!
  • jcdilljcdill Registered Users Posts: 225 Major grins
    edited November 7, 2010
    Andy wrote: »
    Hi JC, I logged out and went to that gallery as a customer, chose "Buy>Create a Card>"

    The problem is that Cards are not offered AS A TAB when the person just clicks Buy>This Photo, or if they click on the shopping cart when viewing the photo in enlarged mode. At that point all they see are tabs for Prints, Merchandise, and Downloads. Cards should be there as a tab, just as they appear in my pricelist.
    Andy wrote: »
    Is there a card already made in that gallery that you made? Let me know, thanks!

    No, there isn't already a card made. I want to have blank cards available as a product, just like prints and merchandise, where the customer can select any photo to be printed on cards.
    JC Dill - Equine Photographer, San Francisco & San Jose http://portfolio.jcdill.com
    "Chance favors the prepared mind." ~ Ansel Adams
    "Light thinks it travels faster than anything but it is wrong. No matter how fast light travels, it finds the darkness has always got there first, and is waiting for it." ~ Terry Pratchett
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 7, 2010
    Right - ok - so we'll take your suggestions as requests to change things, thanks so much JC!
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