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Boutique packaging

NicciNicci Registered Users Posts: 436 Major grins
edited November 12, 2010 in SmugMug Pro Sales Support
I keep getting emails to update my credit card and I don't see the option to opt out of Boutique Packaging in my control panel.

Can you please tell me how to opt out?

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2010
    You shouldn't be getting a notice to update your card, your card is valid. Strange.
    BP is a new feature (as of last night) and it's in your Pros tab, control panel. The default is opted out.
    Andy

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2010
    Nicole can you send me that email? ATTN: Andy at the help desk.
    Andy

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2010
    Your account has no card on file, since it was a gifted account - still, we're fixing the fact that you got an email reminding you to update because of boutique packaging.

    It's off by default, so you do not need to do anything.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    NicciNicci Registered Users Posts: 436 Major grins
    edited November 12, 2010
    It is not a gifted account...I paid for it.....
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    NicciNicci Registered Users Posts: 436 Major grins
    edited November 12, 2010
    Do you still need the email?
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2010
    Tecnicole wrote: »
    It is not a gifted account...I paid for it.....

    Hm, I must've read something wrong. Sorry!
    Andy

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2010
    Tecnicole wrote: »
    It is not a gifted account...I paid for it.....

    OH, Nicole - there was that thing that happened a while back, where we had to set up a new account for you, at your request, remember? So your new account has no cc on file, you'll want to add one, so that your account can be paid for on renewal date.

    I don't need the email, thank.s
    Andy

    Portfolio • Workshops • Facebook • Twitter
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