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HTML5 uploader bug

jfriendjfriend Registered Users Posts: 8,097 Major grins
edited November 24, 2010 in Bug Reporting
HTML5 uploader. Used, the "Browse" button to select an image. Was told File too large, but the image is only 22.7kb. Then drag/dropped exact same image into the uploader and it worked fine. Some kind of bug here.


2010-11-13_1231.png
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited November 13, 2010
    Sorry John, it is a bug and should be fixed soon.
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 18, 2010
    We updated the HTML5 uploader, and we think this issue is resolved, please let us know if it happens again?
    Andy

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    jchinjchin Registered Users Posts: 713 Major grins
    edited November 24, 2010
    It (the small window version) has been failing for me all day yesterday and today. Every image fails. Tried in Firefox and Chrome.
    However, the basic loader version (full screen version) works for me. Are the two versions different?
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    bstrongbstrong Registered Users Posts: 53 Big grins
    edited November 24, 2010
    jchin wrote: »
    It (the small window version) has been failing for me all day yesterday and today. Every image fails. Tried in Firefox and Chrome.
    However, the basic loader version (full screen version) works for me. Are the two versions different?

    Hi jchin,

    Sorry to hear about your troubles. Are you referring to the in-gallery overlay vs. the standalone upload page? If so these two entry points use identical code when it comes to the HTML5 uploader itself.

    Would it be possible to provide a screenshot of the error you see?

    Thanks,
    -Brian
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