Safari Rendering problems.

i9images

Hi all,

I'm new to Smugmug, and so far it's great. However, I have run into a rather annoying problem on some of the pages. I'm using Safari 5.0.2 (6533.18.5) on 10.6.5 and some of the smugmug pages don't render properly. This link is one page that does it consistently for me, but it's not the only one.

http://www.smugmug.com/cart/batchadd.mg?offered=yes&url=http%3A%2F%2Fi9images.smugmug.com%2FTravel%2FNW-2010%2F14523419_YTAMH

I downloaded Opera to see if there was any difference and it loads these pages normally. I've disabled extentions in safari, reset it, deleted the cache and cookies. Pretty much everything I could think of. Still no change. So I looked further into the source code and safari reports that these CSS files come up with an error:

Resource interpreted as stylesheet but transferred with MIME type text/html:
http://cdn.smugmug.com/include/css/other//other/core/core-05b0d53ac6bdf7a92cb80c9d8ce02a0d.css

Resource interpreted as stylesheet but transferred with MIME type text/html:
http://cdn.smugmug.com/include/css/other//other/skins/default-f9bde3bd9fc03a140f2cd8888ca85c06.css

I noticed the double "other//other" part of the link , and it looked weird. So I compared the source in opera and Safari and found this difference:

Safari:
<link type="text/css" rel="stylesheet" id="smugmug_core" href="http://cdn.smugmug.com/include/css/other//other/core/core-05b0d53ac6bdf7a92cb80c9d8ce02a0d.css">
<link type="text/css" rel="stylesheet" id="smugmug_default" href="http://cdn.smugmug.com/include/css/other//other/skins/default-f9bde3bd9fc03a140f2cd8888ca85c06.css">
<link type="text/css" rel="stylesheet" id="cart_core" href="http://cdn.smugmug.com/include/css/other//other/cart_core-54b9927c0a14752742409cb65d3abae0.css">

Opera:
<link type="text/css" rel="stylesheet" id="smugmug_core" href="http://cdn.smugmug.com/include/css/opera/9.8/other/core/core-05b0d53ac6bdf7a92cb80c9d8ce02a0d.css">
<link type="text/css" rel="stylesheet" id="smugmug_default" href="http://cdn.smugmug.com/include/css/opera/9.8/other/skins/default-f9bde3bd9fc03a140f2cd8888ca85c06.css">
<link type="text/css" rel="stylesheet" id="cart_core" href="http://cdn.smugmug.com/include/css/opera/9.8/other/cart_core-54b9927c0a14752742409cb65d3abae0.css">

I underlined the differences. It looks like smugmug doesn't recognise safari as the browser used since it's loading "other" files, where opera has specific support. So I had safari report itself as opera and it loads the page fine. It looks like smugmug doesn't understand safari. Is this right?

Thanks,
-john

jfriend

I know this doesn't sound related, but do you have cookies enabled in Safari because that first link you give me shows a warning about cookies not being enabled in both Safari and IE which makes me think you're seeing a warning about cookies not being enabled. And, it could be possible that a missing cookie could be confusing Smugmug.

Here's what I see when loading that page into Safari (on Windows):


I see the same thing in IE8 which makes me think this URL is a cookie warning URL that Smugmug put there because of something on your system.

i9images

Yep, cookies are enabled. I checked again.

If it was a cookie missing or something it should still fail if I have Safari report itself as Opera.

-john

jfriend

i9images wrote: »

Yep, cookies are enabled. I checked again.

If it was a cookie missing or something it should still fail if I have Safari report itself as Opera.

-john

I know that doesn't explain it all, but why is it telling you that you need to enable cookies? Maybe you need more cookie permissions than you've granted.

Andy

i9images wrote: »

It looks like smugmug doesn't understand safari. Is this right?

Thanks,
-john

We fully support Safari - please write our Support Heroes and we'll investigate, thanks!