Clients cannot add latest christmas card to cart

naturephotoznaturephotoz Registered Users Posts: 16 Big grins
edited November 15, 2010 in Bug Reporting
I have posted this in the smugmug pro sales forum so if this is not the correct place to report this "bug" please feel free to delete from here.

A client emailed me and said they cannot order the latest christams card design. I have verified that there is an issue with this card. Here is what I know.

The last christmas card design 26 of 26 (4 photos can be added and it is a light blue and gray card). The card can be created and I get the DONE link and Checkout Now link but when I or my clent go to the cart the card is nowhere to be found. i have created and successfully added to the cart the other card designs but this latest design is just not being added to the cart after it is created.

Any help would be greatly appreciated.

Jason

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited November 15, 2010
    Hi Jason, Yes, I am very sorry. I am afraid that there is a problem with the cards that we are hoping to get fixed very soon. Keep an eye on our release notes for an announcement when they are fixed. news.smugmug.com
    SmugMug Support Hero
    http://help.smugmug.com
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