Slideshow - invisible photos

Max13

My slideshow does not display all photos. I have 67 photos in my gallery which are visible in thumbnails mode but when I switch to slideshow it displays only 62 photos. What is the reason of such problem?

Andy

Hi, please write our Support Heroes with a link to your slideshow and also the source gallery thanks.!

Max13

Hi Andy,

I asked SupportHeroes as you advised,
I have received eventually such email:

"Tristan Tom [SmugMug Hero], Nov 17 06:53 pm (MST): Hi again,
I've checked on this further and consulted with some people here and this is actually an issue our engineers are aware of. Hopefully they will get it fixed soon!
I apologize for the inconvenience!"


It is cold comfort because the problem still persists and my gallery is not working properly..............

phototristan

Max13 wrote: »

Hi Andy,

I asked SupportHeroes as you advised,
I have received eventually such email:

"Tristan Tom [SmugMug Hero], Nov 17 06:53 pm (MST): Hi again,
I've checked on this further and consulted with some people here and this is actually an issue our engineers are aware of. Hopefully they will get it fixed soon!
I apologize for the inconvenience!"


It is cold comfort because the problem still persists and my gallery is not working properly..............

Hi again,

It's being looked into so hopefully this is something we can get fixed soon!

I apologize for the inconvenience.

Max13

Thank you, Tristan!

I really appreciate your support.

Take care