christmas cards

jiri

not sure if I am not lucky today but I have been fighting whole afternoon with the chrsitmas cards, it's very frustrating.

4 out of 5, firefox is telling me that it's waiting for api.smugmug.com forever and when I finally got exactly what I wanted, added it to the cart and clicked next, I got "connection reset" and of course cart empty.

I have the christmas card I want in "My SmugMug Creations", how I can I order Christmas cards from this photo which was created automatically during the process? Is it possible or do I have to keep trying from scratch.

Thank you
jiri

Andy

Jiri, please write our Support Heroes so we can help from the help desk, thanks.

jasonscottphoto

I had the same issue last night. Took me 4 or 5 tries to get my order to show up in the cart. Definitely wasn't a cookie issue because I didn't change anything, just tried again (and again, and again) on a computer/browser I use all the time to order from SmugMug.

Andy

affdigphotos wrote: »

I had the same issue last night. Took me 4 or 5 tries to get my order to show up in the cart. Definitely wasn't a cookie issue because I didn't change anything, just tried again (and again, and again) on a computer/browser I use all the time to order from SmugMug.

Can you email our heroes please with a link to the photos you were using, and specifically the card you were building?