cannot apply portfolio prices

jchin

I think I found another bug.

My default lab in my portfolio right now is EzPrints.

I finally got my portfolio prices setup for both BayPhoto and EzPrints.

In a gallery where I decide to have BayPhoto as my lab, I cannot select 'portfolio prices' in the pull-down 'apply these prices' menu. However, if I change my portfolio default lab to BayPhoto, save it, then go back to my gallery, I am now able to select 'portfolio prices' to fill in select items.

This is a workaround, but sort of a pain. I then have to go back into portfolio pricing and change the default lab back to EzPrints.

Can this be fixed? Thanks.

Andy

Hi Johnny, please write our Support Heroes and let us help you from the desk thanks.

kahlua

I have spent hours trying to set pricing having signed up to PRO yesterday. Five times I saved prices, or so I thought, only to find out they hadn't saved at all. Is it me or is the system not that easy to work?? It is so frustrating, and such a waste of time so far...

Allen

kahlua wrote: »

I have spent hours trying to set pricing having signed up to PRO yesterday. Five times I saved prices, or so I thought, only to find out they hadn't saved at all. Is it me or is the system not that easy to work?? It is so frustrating, and such a waste of time so far...

Did you have portfolio picked at the top?

Set all the prices on that page. Then click Galleries and make sure all the
prices are blank. Any prices shown on the Galleries or image page will
override the Portfolio price. This might be what you're seeing when they
don't change.

The Portfolio price will apply everywhere on your site except will
be overridden if a gallery or image price is entered.
Help here
http://www.smugmug.com/help/print-pricing

Also make sure you apply the pricing before saving.
Under "Apply Pricing" pick "Portfolio Pricing".
Under "To These Products" pick "All Products".
Then you can save the prices.