All the images in my new uploads say PROOF on them...

G-Imagery

Hello all.


I uploaded four new galleries for a client (from LR 3 Mac) and all of the images have PROOF watermarked on them in bold. I'm in a hurry to give the client the link as I promised it today. I've waited about an hour and all of the images are still tagged with proof. I'm not sure if there was an uploading problem or if smugmug is slow in processing them.

Here are the galleries: http://www.galluzzoimages.com/Penny-Black-Champagne-Campaign

The password is:
lexington


Anyone have any advice? Do I have to re-upload? Not sure what my next step should be.


I appreciate any advice.


Thanks,
C.

denisegoldberg

What watermark is specified in the galleries?
If you want to remove it, you'll need to go into the gallery customization and remove it.
If you want to change to a different watermark, upload a new watermark, assign it to the gallery, and request that the images be re-watermarked.

Help page at http://www.smugmug.com/help/custom-watermark-protection includes information on how to remove or change watermarks.

--- Denise

G-Imagery

Denise,

My custom watermark is specified however I did not originally have the watermark option checked, yet PROOF was overlaid on them from the moment it was uploaded and after I specified my custom watermark.


Now I am re-uploading all of them and it seems to be fixing the problem (the ones that have gone up so far do not say proof anymore). So, how can this be avoided in the future?


C.

fairyflight

same problem
I'm having the same issue, I am just getting started and in the trial period, I do not have watermark selected yet a big PROOF is over all my images. I've contacted support 2 days ago and have had no reply. I'm frustrated...

Andy

fairyflight wrote: »

I'm having the same issue, I am just getting started and in the trial period, I do not have watermark selected yet a big PROOF is over all my images. I've contacted support 2 days ago and have had no reply. I'm frustrated...

I can't find any emails based on your dgrin email address, I'm sorry
No matter - I can help you right now!

Go to your gallery, tools>gallery settings and turn watermarking OFF, then save gallery settings.
Then go to gallery, and tools>many photos>watermarking and select all, then remove watermark.

More help: http://www.smugmug.com/help/custom-watermark-protection

of course holler back if you have questions.