Custom Domain URL Lost on Video Direct Link

SamirD

If you have a custom domain and try to link a video using the 'direct link' option after the video when logged out, the URL will not contain the custom domain. The other two embedding options have the custom domain.

• Give us your site name - huntsvillecarscene.smugmug.com, custom dns newpics.huntsvillecarscene.com
• Describe the problem - the 'direct link' option after viewing a video when logged out, does not contain the custom domain in the URL.
• List the steps to replicate and recreate the problem
  • log out
  • view the video at this link: http://newpics.huntsvillecarscene.com/gallery/14760473_xZceX#1100287670_MZBAu-A-LB
  • Click on the 'Share this video' button at the end of the video.
  • click on 'DIRECT' to get the link
  • paste in browser/notepad/text editor and look at url line for custom domain
• Provide links to your galleries, photos, etc so we can look -
  gallery of videos: http://newpics.huntsvillecarscene.com/gallery/14760473_xZceX
  particular video:
  http://newpics.huntsvillecarscene.com/gallery/14760473_xZceX#1100287670_MZBAu-A-LB
• Let us know your system, and browser and version (e.g., Firefox 3, on Windows) - XPP on an HP dc5750 on FF.

I ran into this on the only system I have at this location that can play video. If you can't replicate it, then it might just be on my end, but it seems pretty consistent and has the feel of a bug.

rainforest1155

Thanks Samir. I see it for your video as well. It's actually an issue already logged. Sorry for any inconvenience.

Sebastian

SamirD

No problem. I did a search for it before I posted, but couldn't find it.

docwalker

Not a problem Samir. It probably came straight from the help desk so nothing was mentioned here.