Smugmug down?

gblottergblotter Registered Users Posts: 176 Major grins
edited November 28, 2010 in SmugMug Support
Smugmug down? Tried three different browsers. Other sites still available.

503 Service Unavailable

No server is available to handle this request.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 25, 2010
    Greg, it's 541am on Thanksgiving for you in CA :D

    We're on it, Ops is awake and on the case. I expect they'll get it sorted fast. Sorry for the hassle, folks.
  • Mueller JohnMueller John Registered Users Posts: 106 Major grins
    edited November 25, 2010
  • tgrisiertgrisier Registered Users Posts: 10 Big grins
    edited November 25, 2010
    Andy wrote: »
    Greg, it's 541am on Thanksgiving for you in CA :D

    We're on it, Ops is awake and on the case. I expect they'll get it sorted fast. Sorry for the hassle, folks.

    Wow, do you guys ever sleep? Great to know you're on it already!
  • PainterskipPainterskip Registered Users Posts: 40 Big grins
    edited November 25, 2010
    gblotter wrote: »
    Smugmug down? Tried three different browsers. Other sites still available.

    503 Service Unavailable

    No server is available to handle this request.

    Same here....haven't tried other browsers but came here to check...now I know it's not me...

    Nice...
  • tgrisiertgrisier Registered Users Posts: 10 Big grins
    edited November 25, 2010
    Woo Hoo! Looks like it's back up.
  • gblottergblotter Registered Users Posts: 176 Major grins
    edited November 25, 2010
    Andy wrote: »
    Greg, it's 541am on Thanksgiving for you in CA :D
    I gotta get my smug addiction in early before I drop into a turkey coma later today.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 25, 2010
    Too much turkey already rolleyes1.gif

    Smuggy OD'd on Tryptophan lol3.gif
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 25, 2010
    tgrisier wrote: »
    Woo Hoo! Looks like it's back up.

    We're in Read Only mode while we fix the issue. Photos and sites will display, but you can't upload or do admin functions or buy right now.
  • puzzledpuzzled Registered Users Posts: 1 Beginner grinner
    edited November 25, 2010
    Still down
    I'm still getting 503 Service Unavailable. Checked the status page (http://status.smugmug.com/services/entire-site) but the issue isn't listed there at all. Darn, I have customers trying to get in...
  • MRudlandMRudland Registered Users Posts: 285 Major grins
    edited November 25, 2010
    Same here!
  • PainterskipPainterskip Registered Users Posts: 40 Big grins
    edited November 25, 2010
    Andy wrote: »
    We're in Read Only mode while we fix the issue. Photos and sites will display, but you can't upload or do admin functions or buy right now.

    Still receiving errors here....the home page appears, but slowly, then if I go to log in, an error.
  • richiepoo123richiepoo123 Registered Users Posts: 11 Big grins
    edited November 25, 2010
    same here. 2nd day of my trial...

    yesterday was insanely slow, taking up to 2 min to load a single page and now today i cant even get on the site?! occasionally i can get into the homepage but crashes if i try to login??

    well, i have to say im beginning to wonder what all the hype was about! perhaps its time to look around at what else is available?

    thoughts....
  • gblottergblotter Registered Users Posts: 176 Major grins
    edited November 25, 2010
    same here. 2nd day of my trial...

    yesterday was insanely slow, taking up to 2 min to load a single page and now today i cant even get on the site?! occasionally i can get into the homepage but crashes if i try to login??

    well, i have to say im beginning to wonder what all the hype was about! perhaps its time to look around at what else is available?

    thoughts....
    Patience, grasshopper - patience. Fear not ... you have indeed found the Shangri-La of photo sharing.
  • david_hdavid_h Registered Users Posts: 463 Major grins
    edited November 25, 2010
    same here. 2nd day of my trial...

    yesterday was insanely slow, taking up to 2 min to load a single page and now today i cant even get on the site?! occasionally i can get into the homepage but crashes if i try to login??

    well, i have to say im beginning to wonder what all the hype was about! perhaps its time to look around at what else is available?

    thoughts....

    I've used SM for years and can say that problems are generally few and far between.

    All networks go down sometimes, but the SM guys have always been pretty quick getting things on-line again. I'd say, you'll be fine - let them fix it and enjoy the rest of your trial.
    ____________
    Cheers!
    David
    www.uniqueday.com
  • richiepoo123richiepoo123 Registered Users Posts: 11 Big grins
    edited November 25, 2010
    righto! i'll hang in there, hopefully you're right and SM will prove my doubts wrong..
  • FlyingginaFlyinggina Registered Users Posts: 2,639 Major grins
    edited November 25, 2010
    same here. 2nd day of my trial...

    yesterday was insanely slow, taking up to 2 min to load a single page and now today i cant even get on the site?! occasionally i can get into the homepage but crashes if i try to login??

    well, i have to say im beginning to wonder what all the hype was about! perhaps its time to look around at what else is available?

    thoughts....

    S**t happens to the best of sites, and SmugMug is one of the best.

    I understand that it is really frustrating when you are counting on you or your customers being able to get on, but people do understand. And I can say from experience as a paying customer that the SmugMug folks work their tails off to keep things running smoothly for us all.

    Despite occasional problems that take a few hours to fix (and sometimes more), I am more than happy with SmugMug.

    Virginia
    _______________________________________________
    "A photograph is a secret about a secret. The more it tells you, the less you know." Diane Arbus

    Email
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 25, 2010
    I'm on Nantucket right now with my three children (also Support Heroes at SmugMug) and our Ops guys are fixing the problem in California right now. We'll get things back fast, so we can all enjoy a nice Thanksgiving Day celebration.

    Sorry for the hassle, folks!
  • gblottergblotter Registered Users Posts: 176 Major grins
    edited November 25, 2010
    Andy wrote: »
    I'm on Nantucket right now with my three children (also Support Heroes at SmugMug) and our Ops guys are fixing the problem in California right now. We'll get things back fast, so we can all enjoy a nice Thanksgiving Day celebration.

    Sorry for the hassle, folks!
    What a great place to spend Thanksgiving. We loved visiting there. There once was a girl from Nantucket ... oh, never mind.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 25, 2010
    gblotter wrote: »
    What a great place to spend Thanksgiving. We loved visiting there. There once was a girl from Nantucket ... oh, never mind.

    Ops has us all fixed up. Sorry for the read only mode guys. Back to normal now! Enjoy your Thanksgiving, folks :D


    WE HAVE TURNED OFF FEEDS temporarily, and we're slowly bringing them back online.
  • sellissellis Registered Users Posts: 192 Major grins
    edited November 28, 2010
    Andy wrote: »
    Ops has us all fixed up. Sorry for the read only mode guys. Back to normal now! Enjoy your Thanksgiving, folks :D


    WE HAVE TURNED OFF FEEDS temporarily, and we're slowly bringing them back online.

    I REALLY appreciate the Smugmug team getting things back online quickly on a holiday weekend! I pushed myself to get several projects uploaded before Thanksgiving and when I saw the site was down, I was disappointed. Thanks to your quick work to recover, I did over $800 in sales over the holiday!
    THANK YOU!
    Sam
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