Video Processing Time

RogersDARogersDA Registered Users Posts: 3,502 Major grins
edited December 7, 2010 in SmugMug Support
Yeah - I know it takes time for SmugMug to render videos.

But, how long does/should it generally take for SmugMug to render a 1080p, 2 minute video?

Just curious....
David
GreyLeaf PhotoGraphy

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 7, 2010
    Can't say, I'm at 30K feet right now. Please write our help desk Heroes will help. Thx
    Andy

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  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited December 7, 2010
    Done...

    And there must be something really screwy going on. Two times (once last night and again this morning) I used the HTML5 uploader to upload a 2 minute 1080p video. Both times it took hours to render on Smug's end. This morning it took about 4 hours.

    Both times only part of the video was rendered. The last minute or so was gone.

    Christina mentioned in a SmugChat that I should try the simple uploader. Well, I tried Old Faithful instead. What do you know, the video uploaded fine, and was rendered in minutes as opposed to hours.

    ne_nau.gifdunnone_nau.gif
    David
    GreyLeaf PhotoGraphy
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