Homepage Slideshow Password Bug?

sidepocket

This wasn't here yesterday, and I haven't changed a thing. My homepage slideshow is asking for a password, but ONLY when I'm logged in. I don't understand why. I never set a password for it.

http://www.stevegphotography.com/

Andy

It looks fine to me - can you check again please?

sidepocket

Andy wrote: »

It looks fine to me - can you check again please?

Andy, it's still happening. This is what it looks like when I'm logged in.

Andy

Hm. I see it just fine, no password required. Can you please clear your cache, close & reopen your browser and try again?

sidepocket

Andy wrote: »

Hm. I see it just fine, no password required. Can you please clear your cache, close & reopen your browser and try again?

I was able to fix it, but it wasn't due to clearing my cache (which I tried in multiple browsers with no success). I had to change my slideshow "Source" to Most Popular Photos, then back to the Gallery I had before. Now it seems to work fine. Strange.

Anyhow, thanks Andy.

Mox

Mine's doing the same thing. I cleared my cache and reopened...still doing it. Perhaps it's the new Firefox upgrade? I opened it in a different browser and it looks fine. I'm glad to hear it doesn't look that way to others. I wonder if it does, though if people are browsing to it on the new FF?

Mox

sidepocket's fix worked for me, too.

Chris Williams

My slideshow has also been asking for a password the last day or two, but it goes away after a couple of minutes. I've tried sidepocket's fix but the password page had already disappeared for now so I'm not sure if it worked for me.

EDIT: Happening again this morning despite changing the slideshow source and clearing cache.

mrcoons

Mox wrote: »

sidepocket's fix worked for me, too.

Same here.

dwterry

I had the same problem yesterday. It happened every time I tried it ... right up until the time that I went to write an email to support about it. Right then I displayed my home page again (same browser, no refresh, just re-visited the page) and it went away. I'm HOPING that meant it was fixed and so I didn't send the email. But based on the above "I don't see it" comments ... it does worry me that it was never found and fixed.

mstrsail

I have the same problem. Get the password box only when signed in. If I click slideshow settings and dont change a thing and save, it works until I close the brower page. Next time I open it signed in it does the same thing. Not signed in it works fine.

mstrsail

mstrsail wrote: »

I have the same problem. Get the password box only when signed in. If I click slideshow settings and dont change a thing and save, it works until I close the brower page. Next time I open it signed in it does the same thing. Not signed in it works fine.

If you change the slideshow source settings to most recent or popular you dont get the password only from a gallery.

sidepocket

I'm glad I wasn't just imagining it. It happened again today. I used the same fix and it worked again.

mstrsail

sidepocket wrote: »

I'm glad I wasn't just imagining it. It happened again today. I used the same fix and it worked again.

yes works until you change it back to the show from a gallery and then when you close the browser window, the next time you open it , the password message comes back. Its wierd that it only happens when you are signed in to your account.

sidepocket

mstrsail wrote: »

yes works until you change it back to the show from a gallery and then when you close the browser window, the next time you open it , the password message comes back. Its wierd that it only happens when you are signed in to your account.

Damn, you're right. After I close my browser and load it up again, it comes back. What a pain. Please fix, SmugMug.

hoffmcs

I am seeing this as well. My slideshow is pulling from a hidden album but not password. I am seeing the issue on Chrome 9.0.597.16

hoffmcs

Logging out and logging back in from my account fixed the issue for me. But, after I closed my browser and returned logged in, it requested my password again. It appears to only be an issue when you are returning to your homepage and are already logged in to your account.

mrcoons

hoffmcs wrote: »

Logging out and logging back in from my account fixed the issue for me. But, after I closed my browser and returned logged in, it requested my password again. It appears to only be an issue when you are returning to your homepage and are already logged in to your account.

That was the conclusion I came to also.

Andy

We'll fix this. Sorry guys.

richturk

me too w/pw thing on Firefox and Chrome while logged in.
nt

mrcoons wrote: »

That was the conclusion I came to also.

HoofClix

Happening to me as well, though as it can be seen by the general "not-logged-in" public, should not be of too great a concern.. I'm not sure it it is linked, but I also can't seem to use the simple drag-n-drop uploader either.

dwterry

It's back! The slide show on my home page is asking for a password again today.

SaloSV

I just noticed this today for me. I left my machine up for a couple of days on accident, and FF upgraded. So that was the only thing changed on my browser. No changes to the site or any gallery settings.

dwterry

Another day ... another repeat of the problem. It's happening again today for me. Please fix it.

Shantyman

Today my homepage slideshow also asked for password. It's surely a bug.

guink

Me too!

Shantyman wrote: »

Today my homepage slideshow also asked for password. It's surely a bug.

Agreed - i has happened to me yesterday and today. Of course since I only switched out to the new slideshow two days ago, I can't speak to what the behaviour was prior to that.

Chris Williams

Andy wrote: »

We'll fix this. Sorry guys.

Thanks Andy, I just had my first customer report the bug to me as soon as she arrived on my site, FYI. She was not signed in to a smugmug account like the rest of us reporting the problem.

And for anybody else here, do you know of a slideshow setting that doesn't bring up the bug for the time being? For example, if we used "Recent photos" until the bug is fixed, rather than a specific gallery, does anyone know if that will at least keep it from getting to customers? Or what about using the flash code slideshow rather than the smugmug homepage slideshow? Anyone have a clue?

Maestro

I know the heroes of SmugMug are working on this, but I have the bug as well.

Shantyman

Today it appeared again...

Chris Williams

For about the last 24 hours I haven't seen the bug reappear after setting my homepage slideshow to "Most Popular Photos" instead of a specific gallery.

Maybe this will help some of us through the time it takes them to develop the fix.