Pricing Question

jslaggjslagg Registered Users Posts: 21 Big grins
edited December 15, 2010 in SmugMug Support
I set up my Portfolio pricing but why isn't it showing up? I have signed out and gone on as a "Visitor" but I still do not see the Portfolio pricing, What am I doing incorrect?

Here is the link to my Portfolio Pricing page: http://7thsignphotography.smugmug.com/sales/setprices.mg?Type=Portfolio&url=%2Fhomepage%2Fcontrolpanel.mg%23Pro

Comments

  • PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited December 15, 2010
    Hello,

    We're sorry that you're having trouble setting your portfolio pricing. Remember, when you set portfolio pricing, it will not override gallery or image pricing and you will want to make sure that you have the correct lab selected.

    For example lets use your Cats gallery: http://www.7thsignphotography.com/Animals/Cats/14394307_9LKvc

    From the gallery click Tools > This Gallery > Set Prices

    When the window loads you'll see that this gallery is set to default prices at the EZ Prints lab! Click on the Bay Photo button to switch this gallery over to the Bay Lab for which you've set portfolio pricing.

    Now, you'll see that your portfolio pricing has loaded but that you also have gallery pricing set for Bay Photo for this gallery. Those gallery prices are set to the default. You can clear them out quickly using the quick pricing tool. Use the pull down menu for "Apply This Pricing" and choose "Clear Pricing" then, select "All Products". Click "Apply". Then Save.

    http://photos.smugmug.com/photos/1127413991_nvD4P-O.jpg

    If you'd prefer to use the EZ Prints lab, you can but, we currently do not have portfolio pricing on file for you for the EZPrints lab. And, you'll want to make sure that you clear out any of the at cost gallery pricing you've set.

    More information on setting prices can be found here: http://www.smugmug.com/help/print-pricing

    I hope this helps. If you have any questions please don't hesitate to ask, we are always happy to help.

    Best Regards,
    Christina
    SmugMug Support Hero
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
  • jslaggjslagg Registered Users Posts: 21 Big grins
    edited December 15, 2010
    Thank you for your assistance, worked just fine...........
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