Prints are late!!!

joncljoncl Registered Users Posts: 4 Beginner grinner
edited December 18, 2010 in SmugMug Support
We ordered prints on Saturday 12/11 with two-day shipping, but they'll not arrive until Monday 12/20!! They should have been here by today at the latest!!!!:splat

So now we need to get it re-routed and FEDEX says only the shipper can do it. Please get back to me ASAP and let me know if you can request a re-route.

BTW, thanks for screwing up the order, because now I get to hear it from the wife: "should've gone with X". :splat

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 17, 2010
    Hi, I'm very sorry about this! The very best way to let us help you is to please write our Support Heroes and let us help you from the desk. Thanks.
    Andy

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  • joncljoncl Registered Users Posts: 4 Beginner grinner
    edited December 18, 2010
    Came back from shopping and she found a box on the doorstep! thumb.gif Well FEDEX or an elf made an extra delivery. This made my day, and the prints are excellent!!
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