Problems Saving Gallery Settings

sara505sara505 Registered Users Posts: 1,684 Major grins
edited December 18, 2010 in SmugMug Support
I continue to have problems saving gallery settings. I create a gallery, set up my parameters, i.e. protected, watermark, etc. Then I go up to "save settings in this gallery as," then I make a name, and when I click on save, it tells me, "You don't have permission..."

What am I doing wrong?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 18, 2010
    Hi Sara, sorry - it's working for me. Please write our Support Heroes and let us help you from the desk. We'll need the exact gallery you are working on and also the name of the quicksetting you're trying to save.
  • sara505sara505 Registered Users Posts: 1,684 Major grins
    edited December 18, 2010
    Andy wrote: »
    Hi Sara, sorry - it's working for me. Please write our Support Heroes and let us help you from the desk. We'll need the exact gallery you are working on and also the name of the quicksetting you're trying to save.

    Hi, Andy. I've been through the help desk, several weeks ago. ticket #146271. The most recent advice, from Doc, was to clear my cache, which has been done, but I still get the "no access" msg.

    I'm wondering at this point if it's something stupid, like maybe I'm simply not doing it correctly.

    Okay - I think I figured it out. I was clicking ENTER after renaming instead of simply SAVE.

    I knew it was something simple, and probably my fault - it often is :D

    Thanks! (where are the pics from Nantucket, btw?)
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 18, 2010
    sara505 wrote: »

    (where are the pics from Nantucket, btw?)

    Bunch of 'em here http://nancyrose.smugmug.com/Family/Thanksgiving-2010-Nantucket/14835249_6upfc#1107151625_ZGVh6
  • sara505sara505 Registered Users Posts: 1,684 Major grins
    edited December 18, 2010
    Andy wrote: »

    Awesome - almost as nice as the Vineyard :D - great looking family. I see his, hers, ours, a love interest, and a couple of gorgeous dogs (according to my math, anyway). I had a Malamute/Samoyed mix for years. All she ever did was run away - they're made to run, and pull things, of course, including my arm out of its socket when trying to walk her on a leash.

    Anyway - thanks for sharing, I'll be down on the V next week with my family :D
    Merry Christmas, and happy Everything!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 18, 2010
    sara505 wrote: »
    Awesome - almost as nice as the Vineyard :D - great looking family. I see his, hers, ours, a love interest, and a couple of gorgeous dogs (according to my math, anyway). I had a Malamute/Samoyed mix for years. All she ever did was run away - they're made to run, and pull things, of course, including my arm out of its socket when trying to walk her on a leash.

    Anyway - thanks for sharing, I'll be down on the V next week with my family :D
    Merry Christmas, and happy Everything!

    Thanks! We've celebrated Hanukkah and now comes Christmas. Happy happy joy joy.... :D
  • sara505sara505 Registered Users Posts: 1,684 Major grins
    edited December 18, 2010
    Andy wrote: »
    Thanks! We've celebrated Hanukkah and now comes Christmas. Happy happy joy joy.... :D

    Ditto rolleyes1.gifroflrolleyes1.gif
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