Link to Dgrin from smugmug and what is uservoice?

waldhaus1

I use dgrin infrequently enough I can never remember the name or find a link to get here without spending an inordinate amount of time drilling down through my bookmarks. It would be great if either in control panel or in the footer when I', logged in there would be a link to dgrin. Along the same line I see there is another site called uservoice to interact with users. How do I get to that?.
I appreciate any feedback (including being told I just don't see links that have been there all along.)

Andy

All of our contact links are here http://www.smugmug.com/help/emailreal and that page is linked in the footer of every single public SmugMug page.
Uservoice is also linked there. http://feedback.smugmug.com is our site. It's a place for you to provide us with your feature requests

Luc De Jaeger

waldhaus1 wrote: »

I use dgrin infrequently enough I can never remember the name or find a link to get here without spending an inordinate amount of time drilling down through my bookmarks. It would be great if either in control panel or in the footer when I', logged in there would be a link to dgrin. Along the same line I see there is another site called uservoice to interact with users. How do I get to that?.
I appreciate any feedback (including being told I just don't see links that have been there all along.)

I have the Dgrin forum fixed in one of my 20+ tabs in Google Chrome that open everytime Chrome is opened/loaded. But yes, it would be a very nice idea to have a link in our control panel. Novice users don't easily know about Dgrin and this would be a very good suggestion!

Luc

WinsomeWorks

Andy wrote: »

All of our contact links are here http://www.smugmug.com/help/emailreal and that page is linked in the footer of every single public SmugMug page.
Uservoice is also linked there. http://feedback.smugmug.com is our site. It's a place for you to provide us with your feature requests

This thread illustrates perfectly what I meant in another thread. See what I mean? Just too many clicks, too much fumbling around to find this stuff. If there's some reason why it's so buried, ok, someone tell us the reason. If not, then simply believe people when they tell Smug how hard it is to find this stuff! For example, "Contact" or even "Help" is really not exactly what users are looking for when they want to get to a forum. That's quite counter-intuitive. A simple button saying "DGrin Forums" or better yet, "SmugMug Forums" or "Community" would be oh-so-helpful. (Because lots of people take awhile to get that DGrin & Smug are related!) And for UserVoice, a simple "Feedback" or "Requests" button...

SamirD

WinsomeWorks wrote: »

This thread illustrates perfectly what I meant in another thread. Just too many clicks, too much fumbling around to find this stuff.

A simple button saying "DGrin Forums" or better yet, "SmugMug Forums" or "Community" would be oh-so-helpful. And for UserVoice, a simple "Feedback" or "Requests" button...

Well said, and great suggestions.

Andy

WinsomeWorks wrote: »

This thread illustrates perfectly what I meant in another thread. See what I mean? Just too many clicks,

And did you already see my reply about how we're going to improve this

Allen

Andy wrote: »

And did you already see my reply about how we're going to improve this

Huh? I don't see anything in this thread about improvements, only what's there now.:D

Plus, when I clicked "contact" logged in I get the help page. Use to get the form to
send in a question. Now have to click and read the help page to send in question.

Andy

Allen wrote: »

Huh? I don't see anything in this thread about improvements, only what's there now.:D

Plus, when I clicked "contact" logged in I get the help page. Use to get the form to
send in a question. Now have to click and read the help page to send in question.

SHe's referring to an old thread where this was discussed. Thanks Al.