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"Download All" option

Miko40DMiko40D Registered Users Posts: 42 Big grins
edited December 23, 2010 in SmugMug Pro Sales Support
I had my first experience with a client trying to use the "Download All" option.
She ended up with an empty shopping cart so she emailed me to ask what she was doing wrong.

I tried it myself and had the same thing happen. How exactly does this option work?

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    SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 23, 2010
    Miko40D wrote: »
    I had my first experience with a client trying to use the "Download All" option.
    She ended up with an empty shopping cart so she emailed me to ask what she was doing wrong.

    I tried it myself and had the same thing happen. How exactly does this option work?

    Hi Mike,

    This thread explains how the download all option works. When you tried it you should have received an email with a link to a zip file of the images. Perhaps you could check your spam folder for the email you use with SmugMug?

    hth,
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