"Processing Image"

PaulN

Hi folks,
I've been trying to upload to SmugMug for the last hour, and my pictures just aren't showing up. The gallery just shows the 'gear' thumbnail that says "Processing Image". I've tried the same pictures multiple times using the Java uploader as well as PictureSync. I've had good luck with both tools in the past.

This has happened to me multiple times in the past, and has also happened to a colleague. I've waited up to 24 hours before deleting a gallery and re-uploading.

Anythoughts? Is smugmug down at the moment, or are there defined 'no upload' periods?

Thanks,
-Paul

DavidTO

PaulN wrote:

Hi folks,
I've been trying to upload to SmugMug for the last hour, and my pictures just aren't showing up. The gallery just shows the 'gear' thumbnail that says "Processing Image". I've tried the same pictures multiple times using the Java uploader as well as PictureSync. I've had good luck with both tools in the past.

This has happened to me multiple times in the past, and has also happened to a colleague. I've waited up to 24 hours before deleting a gallery and re-uploading.

Anythoughts? Is smugmug down at the moment, or are there defined 'no upload' periods?

Thanks,
-Paul

Sunday nights are busy times, lots of people uploading. Be patient, the images will process and show up. Re-uploading them will just make things slower.

Nikolai

No worries!
I have been expereincing similar behaviour randomly, mor eoften throughout the last few weeks. I just means servers are busy, One time, couple of weeks ago, I had to wait about 6 hours for a few images to show up. But never fear, they will!
HTH

rfreschner

Nikolai wrote:

I had to wait about 6 hours for a few images to show up.

That's pretty sad response time.