Can't use 'Apply Color Effect'

wasiganwasigan Registered Users Posts: 231 Major grins
edited January 23, 2011 in SmugMug Support
I can't use the 'Apply Color Effect' under Tools to auto-color correct. Rather than the different color variations, all I get are blue boxes with question marks. When I click on the box, it gives me an error message saying I don't have permission to edit the photo.

I tried clearing my cache but to no avail. Can you help? Thanks!

Also, if you can answer another question - is there a way to completely disable any Facebook link so I don't accidentally sign in to Facebook? I'm suspicious of Facebook having any access to my photo library.

thanks!
Lori

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 23, 2011
    wasigan wrote: »
    I can't use the 'Apply Color Effect' under Tools to auto-color correct. Rather than the different color variations, all I get are blue boxes with question marks. When I click on the box, it gives me an error message saying I don't have permission to edit the photo.

    I tried clearing my cache but to no avail. Can you help? Thanks!

    Also, if you can answer another question - is there a way to completely disable any Facebook link so I don't accidentally sign in to Facebook? I'm suspicious of Facebook having any access to my photo library.

    thanks!
    Lori

    What photo, exactly please? ear.gif

    Facebook wouldn't and doesn't have any access to your photo library.

    You can just say 'no thanks' here if you like though:

    20110123-psh9j5qdcjegagrn5m37ih65ew.jpg
  • wasiganwasigan Registered Users Posts: 231 Major grins
    edited January 23, 2011
    Hi Andy,

    Actually, I can't use the 'Apply Color Effect' in any of my galleries, public or password-protected. It sounds like it should be a cache thing, but I've cleared it several times, and reset Safari, and still cannot use it. (I use a MAC).

    Any help would be appreciated!
    Lori
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 23, 2011
    wasigan wrote: »
    Hi Andy,

    Actually, I can't use the 'Apply Color Effect' in any of my galleries, public or password-protected. It sounds like it should be a cache thing, but I've cleared it several times, and reset Safari, and still cannot use it. (I use a MAC).

    Any help would be appreciated!
    Lori

    Hi, it's working for me. Please write our Support Heroes and we'll help you from the help desk thanks.
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