uploader claims "wrong format" when uploading 24mb or larger files

heathersheathers Registered Users Posts: 117 Major grins
edited February 12, 2011 in SmugMug Support
Greetings - I'm having some issues with the html uploader (i also tried this with the simple uploader). When I try to upload JPGs that are 24mb or greater it tells me they are the wrong format and will not upload them. Is there a limit on image size? Shooting RAW with the 5DII often results in JPGs that are 25-30mb in size after processing.

Thanks for your help!

Heather

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 12, 2011
    Hi, we accept files up TO 24 Megabytes, and not larger than 48 Megapixels in size.
    Heather, if you need help, in Lightroom use "90" as your save setting, and in Photoshop use "10". I shoot with 5D Mark II, professionally, and my JPGs are usually in the 8-10 Mb range.
  • heathersheathers Registered Users Posts: 117 Major grins
    edited February 12, 2011
    Andy wrote: »
    Hi, we accept files up TO 24 Megabytes, and not larger than 48 Megapixels in size.
    Heather, if you need help, in Lightroom use "90" as your save setting, and in Photoshop use "10". I shoot with 5D Mark II, professionally, and my JPGs are usually in the 8-10 Mb range.

    Andy - thanks for the reply. So you are saying that in Photoshop you save the image as "10" quality, rather than "12"? How much does that affect the size you can enlarge/print to or the overall quality? I am loving my 5DII (and use it for weddings primarily), but having trouble with these humongous file sizes, and not sure how big of files my clients actually need....
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 12, 2011
    heathers wrote: »
    Andy - thanks for the reply. So you are saying that in Photoshop you save the image as "10" quality, rather than "12"? How much does that affect the size you can enlarge/print to or the overall quality? I am loving my 5DII (and use it for weddings primarily), but having trouble with these humongous file sizes, and not sure how big of files my clients actually need....

    It's impossible for a human to tell the difference between a photoshop 12 and 10. I often go to 8 on event stuff I do.
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