Sorry, that Gallery doesn't seem to exist!

nwgeogirlnwgeogirl Registered Users Posts: 16 Big grins
edited February 26, 2011 in SmugMug Support
After uploading photos to a new gallery I created today, I went into Tools > Arrange > Arrange photos and moved them around a bit.

When I hit the Save Changes button, I received this error message page:
Sorry, that gallery doesn't seem to exist!

I have to navigate out to my home page, and drill down to the gallery again to see if the photos have moved - they haven't.

(this has actually happened to me now every time I use this method of arranging photos - but this is the first I've reported it)

However, if I use the Drag to arrange option, the photos are in the correct order and I have no problems.

Help?

Comments

  • richWrichW Registered Users Posts: 941 Major grins
    edited February 26, 2011
    nwgeogirl wrote: »
    After uploading photos to a new gallery I created today, I went into Tools > Arrange > Arrange photos and moved them around a bit.

    When I hit the Save Changes button, I received this error message page:
    Sorry, that gallery doesn't seem to exist!

    I have to navigate out to my home page, and drill down to the gallery again to see if the photos have moved - they haven't.

    (this has actually happened to me now every time I use this method of arranging photos - but this is the first I've reported it)

    However, if I use the Drag to arrange option, the photos are in the correct order and I have no problems.

    Help?
    Sorry about the 'Sorry, that Gallery doesn't seem to exist' error.
    It's a know issue and our engineers are working to resolve it as soon as they can.
  • wayne861wayne861 Registered Users Posts: 96 Big grins
    edited February 26, 2011
    richW wrote: »
    Sorry about the 'Sorry, that Gallery doesn't seem to exist' error.
    It's a know issue and our engineers are working to resolve it as soon as they can.

    This is a big hassle for your users. How about undoing the changes that broke this until you figure it out?

    Wayne
    http://www.wayne861.smugmug.com/
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 26, 2011
    wayne861 wrote: »
    This is a big hassle for your users. How about undoing the changes that broke this until you figure it out?

    Wayne
    http://www.wayne861.smugmug.com/

    Working on it - in the meantime you can use any of the other arrange tools, sorry!
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