Missing images and slideshow in Firefox and Chrome browsers

PrintNoMore

My custom page header and gallery photos are not visible when using Firefox. This happened recently when updating the header image. Also some time ago the gallery slideshows stopped working in Firefox. Header and gallery photos are OK using Google Chrome but again no gallery slide show (white screen only). I’m having no problems what so ever in IE. Any comments appreciated.
www.garrisonbayfoto.com

jfriend

Everything working here in Firefox on your site. I'd suggest clearing your Firefox browser cache. If that doesn't work, then perhaps clear your Firefox cookies. If your slideshow still doesn't work, then perhaps reinstall Adobe flash.

Rogue 1

Hi Mel -

I'm really sorry you're having trouble viewing your site - no worries! We'll get you rolling -

Your site is up and running without issue, and works perfectly in all browsers (including Firefox) - so this must be a setting on your system blocking the images -

I'm going to paste some screen shots of optimum settings for Firefox (our favorite web browser) - perhaps this will help clear the issue -

Privacy tab: http://img.skitch.com/20100615-k2ajkimfkad3kpg8u2rw2rx5uj.jpg
Settings (privacy): http://img.skitch.com/20100615-nnutguq1tcy1xbphc9jg49ha34.jpg
Security tab: http://img.skitch.com/20100615-1skmsg58x4pjb2cnafsqp52f89.jpg

Set these - and restart -

If this doesn't clear the issue, shoot me an email on the help desk "help" @ smugmug.com - and put Att: Sean in the subject line -

BTW - some of the images in your homepage slideshow are spectacular! Nice work!

Standing by -

Sean
SmugMug Support Hero