Smart Gallery Video Problem

lifeinfocus

I created a smart gallery to gather some of my videos to provide as a link to for potential clients. I thought it would be much faster to setup and save hard drive space for Smugmug.

This is where I placed two videos as a test:
http://www.lifeinfocusexpressions.com/Other/Video-Demos/16100933_HUBrE#942902255_YwQGE

It worked for one video, the bottom one, but not the top one. The first one worked intiially now it doesn't. When I try to play it I get the following message: "Oops! The video you've requested has not been found."

It also downgrades the dimensions of the original video by one size. This happened for both of the videos.

Phil

rainforest1155

Hi Phil,

Sorry to hear. Both videos seem to be in password protected galleries. For collected videos from passworded galleries to work reliably, please enable the 'external links' setting from the original gallery the video is in. It may take a while for the changes to take effect.

The videos are available in the sizes you uploaded them. The first one is available in Hi-Def (1280 px wide) and the second on in Mid-Def (960 px wide). The size displayed depends on your browser window size. You can override the automatic by selecting a different size at the top of the video player.

Sebastian

lifeinfocus

rainforest1155 wrote: »

Hi Phil,

Sorry to hear. Both videos seem to be in password protected galleries. For collected videos from passworded galleries to work reliably, please enable the 'external links' setting from the original gallery the video is in. It may take a while for the changes to take effect.

The videos are available in the sizes you uploaded them. The first one is available in Hi-Def (1280 px wide) and the second on in Mid-Def (960 px wide). The size displayed depends on your browser window size. You can override the automatic by selecting a different size at the top of the video player.

Sebastian

Enabling external links solved the first problem. Thank you.

Video size though I think is not working correctly for the second video. The first is showing the same size - original and smart gallery.

The second video in its home gallery says it is playing "native" size - something new to me. In the smart gallery it is a smaller size. I played both using the same browser, window size etc. and one after the other. So, i must be missing something.

Thanks,
Phil