Problems Uploading pics today

SarongGoddessSarongGoddess Registered Users Posts: 3 Beginner grinner
edited March 17, 2011 in SmugMug Support
I'm trying to upload pics from my iMac OS X - Version 10.5.8. I've tried from Firefox, Safari & Chrome & when I go to Add Images - the things are still grey (Browse? - to select files & Fetching Image Info). I even walked away to watch tv & nada.

HELP!!

Comments

  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited March 17, 2011
    I keep getting connection time out errors when I try to add photos. The site issues are even causing problems uploading with Star Explorer.
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 17, 2011
    Sarong: There's currently an issue with the Simple uploader on Mac 10.5.8. Can you give it a try with the html5 uploader instead? Use the 'different uploader' link at the bottom of the uploading screen and select the html5 uploader.
    If you're still having a problem, please email our helpdesk with details on what browser versions you're using and what happens if you try the html5 uploader.

    Scott: If you're connected wireless, try it through a hard-wired cable connection instead. If you keep having a problem, email our helpdesk with details on your system and connection.

    Thanks,
    Sebastian
    Sebastian
    SmugMug Support Hero
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