Pricing not working

GroundGlassMan

Trying to set the pricing for Bay Photo by using a percentage and applying it to all products, but when I click apply, nothing happens. Any thoughts as to why?

Ann McRae

GroundGlassMan wrote: »

Trying to set the pricing for Bay Photo by using a percentage and applying it to all products, but when I click apply, nothing happens. Any thoughts as to why?

Hi

Adding a % or $ increase is a two step process, because you have to tell us what price you want to make the increase to. So, typically, the first step is to apply the SmugMug default prices to all products, hit APPLY, then apply your increase, APPLY and save.

ann

GroundGlassMan

Thanks Ann! Now it makes sense and works! I appreciate the prompt response!

Greg

caseserve

I'm trying to price portfolio for Bay Photo. All prices are at 0 (zero)
I select apply this pricing: smugmug default
to: All Products

and hit apply

Nothin happens...

I've done it numerous times now. I logged out, closed my browser and logged back in same thing

Any ideas?

Andy

Hi John, sorry about that - we introduced a bug there somehow, and we're on to fixing it. I hope we can get it squared away fast.

caseserve

ok thanks, please let me know when its fixed

caseserve

It seems to have started working this morning, then stopped again.

bwg

caseserve wrote: »

It seems to have started working this morning, then stopped again.

john, we fixed the bug yesterday and everything is working fine for me. what gallery is giving you trouble? what browser are you using?