Go away proof watermark

ajpnphotoajpnphoto Registered Users Posts: 30 Big grins
edited March 31, 2011 in SmugMug Support
I meant to apply a watermark to a set of images in a gallery. The preset automatically goes to the smugmug proof watermark. Now it is stuck and it won't go way. Is there anyway I can make it go away?

I changed it this morning (turned it off and hit save) and then told my client to go look at the gallery (they had complained not being able to see the pictures (There's a big proof over my face). Evidently, it did not go away. Client calls back (It's still there). I check the gallery settings and sure enough it isl off. I figure it's one of those things that takes some time for it to change. Hours go by. I chech again. It is still there. I check the setting and yes it is still off. I change it to another watermark and hit save. Hours go by. It is still there.

What is going on? What am "I" doing wrong? Is this just one of those smugmug aggrivations?

Never mind that my client is still waiting to see the images. I should probably just delete the gallery and start over like I did last time. And by the way. I cleared my cache, but I should haven't to do this or tell my client to do this, should I?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 31, 2011
    Tools>Many Photos>watermarking - select all photos, remove watermark. That will do it.
    I can look at the gallery if you wish - post a link :)
    Andy

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  • IcebearIcebear Registered Users Posts: 4,015 Major grins
    edited March 31, 2011
    There've been issues with SM for a few days now. Upload failures, etc. I think all their processing is dead slow for some reason. I rotated some images in a gallery and it took almost a day. It'll happen, I'd guess but yeah, you could wipe the slate clean and start over. OTOH, if all you did was change your gallery settings, I don't think it will change the already marked images.
    John :
    Natural selection is responsible for every living thing that exists.
    D3s, D500, D5300, and way more glass than the wife knows about.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 31, 2011
    Icebear wrote: »
    There've been issues with SM for a few days now. Upload failures, etc. I think all their processing is dead slow for some reason. I rotated some images in a gallery and it took almost a day. It'll happen, I'd guess but yeah, you could wipe the slate clean and start over.

    No need to wipe any slate clean and start over. What I posted above will work.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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