Photos won't upload

pinklillypinklilly Registered Users Posts: 2 Beginner grinner
edited April 2, 2011 in SmugMug Support
For days now I am unable to upload large jpegs. Small ones upload ok, but not large res. images.

I keep getting this: upload problem: transfer incomplete

Why are image not uploading? I've tried each uploader with the same results

Thanks

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 2, 2011
    Hi, please write our Support Heroes so we can help you fast and personally thanks!
  • pinklillypinklilly Registered Users Posts: 2 Beginner grinner
    edited April 2, 2011
    Thanks Andy! I'll email them tomorrow.
  • cjyphotocjyphoto Registered Users Posts: 195 Major grins
    edited April 2, 2011
    The JF Lightroom plugin sure hasn't worked even after the latest update. The default SmugMug uploader gives the impression it is not working as the progress bar does not move. What is going one_nau.gifn?
    My Pictures : My Gear
    I Reject Your Reality And Substitute My Own - Adam Savage
  • david_hdavid_h Registered Users Posts: 463 Major grins
    edited April 2, 2011
    SmugMug doesn't seem to be working for me at all right now. None of my links are working so lots of sites with no images and I can't access my galleries.

    Strangely, the status page says everything is all good.
    ____________
    Cheers!
    David
    www.uniqueday.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 2, 2011
    david_h wrote: »
    SmugMug doesn't seem to be working for me at all right now. None of my links are working so lots of sites with no images and I can't access my galleries.

    Strangely, the status page says everything is all good.

    David, your SmugMug address is working fine - http://djh.smugmug.com/ perhaps something's up with your domain host? Please write our Support Heroes and we can help.

    EDIT: Please make sure photo.uniqueday.com is CNAME aliased to domains.smugmug.com that is likely the issue. Write us for help with this no problem thumb.gif
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 2, 2011
    cjyphoto wrote: »
    The JF Lightroom plugin sure hasn't worked even after the latest update. The default SmugMug uploader gives the impression it is not working as the progress bar does not move. What is going one_nau.gifn?

    Hi Adam, please write our Support Heroes we can help.
  • david_hdavid_h Registered Users Posts: 463 Major grins
    edited April 2, 2011
    Andy wrote: »
    David, your SmugMug address is working fine - http://djh.smugmug.com/ perhaps something's up with your domain host? Please write our Support Heroes and we can help.

    EDIT: Please make sure photo.uniqueday.com is CNAME aliased to domains.smugmug.com that is likely the issue. Write us for help with this no problem thumb.gif

    Hey Andy, thanks for the super quick response.

    I don't know what the problem was (maybe a domain host issue as you suggested) but everything seems to be working just fine now.

    Thanks again - SmugMug is great!! :D
    ____________
    Cheers!
    David
    www.uniqueday.com
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