download all was not "all"

jasonscottphoto

I used download all on a recently updated gallery and it downloaded a zip that contained all the files that were already in the gallery but not the newly added ones.

Andy

affdigphotos wrote: »

I used download all on a recently updated gallery and it downloaded a zip that contained all the files that were already in the gallery but not the newly added ones.

Hi, for now, you can request that we re-set the gallery for you so you can re-request a new zip.

We're making this (right now in test) so that you have the self-service option to do this on your own after you add to, or delete from, the gallery.

rainforest1155

To clarify, you can place this request with us Heroes by contacting the helpdesk:
http://www.smugmug.com/help/emailreal
Just be sure to include a link to the gallery in question.

Sebastian

jasonscottphoto

Yup, I figured that out. Already done and fixed