My header and favicon have disappeared

HokkaidoStu

The site seemed to be down for ages and now my header has disappeared, I tried reloading it in the easy customizer but it didn't work. My favicon too, I'm now stuck with the generic smugmug one.

This is not good.

And now the site is down again.

Not good at all.

HokkaidoStu

For some reason the "My SmugMug Site Files" gallery appears to have been emptied, that is the place where the header/favicon image are...........or were.

rainforest1155

Can you email us at the helpdesk with a link to site and we'll be able to check into your site files gallery once we're fully back up.
http://www.smugmug.com/help/emailreal

Thanks!

Sebastian

Andy

We are looking into this, sorry for the hassle.

JustAnotherJen

I'm having the same problem. My banner and favicon are also gone. However my smugmug site files are still there. What can I do to fix this?
Thanks!

Andy

JustAnotherJen wrote: »

I'm having the same problem. My banner and favicon are also gone. However my smugmug site files are still there. What can I do to fix this?
Thanks!

fixed.

SayCheese

My favicon is also not showing anymore.

HokkaidoStu

It seems to be OK now thanks.........

Andy

SayCheese wrote: »

My favicon is also not showing anymore.

I see it